Restaurant Manager

Job description:

About Heitmiller Steakhouse

Heitmiller Steakhouse is an award-winning hospitality-driven steakhouse committed to quality, consistency, and teamwork. Our leadership team is hands-on and service-focused, with a strong emphasis on communication between the dining room and the kitchen to deliver an exceptional guest experience.

Position Summary:

The Front of House Manager plays a key leadership role in supporting daily service operations while actively working on the floor and at expo during service. This position is hands-on and service-driven, working in close partnership with the general manager, ownership, and kitchen leadership to ensure clear communication, smooth service flow, and consistent execution across the restaurant. A major focus of this role is overseeing and supporting expo operations, ensuring accuracy, pacing, and a seamless transition from kitchen to table.

Key Responsibilities:

Lead, coach, and support FOH staff including servers, bartenders, hosts, and support staff

Actively manage the dining room during service and lead by example

Run or closely oversee expo during service to ensure food accuracy, ticket pacing, and clear BOH/FOH communication

Collaborate with kitchen leadership on timing, course flow, and guest needs

Monitor table flow, wait times, and overall guest experience

Coach FOH staff in real time to maintain service standards and efficiency

Address guest concerns professionally and proactively

Create and manage FOH schedules while maintaining labor efficiency

Assist with hiring, onboarding, training, and ongoing staff development

Enforce service standards, safety procedures, and alcohol compliance

Oversee opening and closing duties, shift notes, and basic cash handling

Help foster a positive, accountable, and team-oriented work culture

Qualifications:

2 years of FOH management experience in a full-service restaurant

Strong understanding of expo, service pacing, and kitchen-to-floor coordination

Comfortable working the floor and expo during busy services

Excellent leadership, communication, and organizational skills

Calm, confident presence during high-volume shifts

Strong guest service and problem-solving abilities

Experience with POS systems and scheduling software

Flexible availability including nights, weekends, and holidays

What We Offer:

Competitive salary based on experience

Performance-based bonus opportunities

Growth potential within Heitmiller Steakhouse

Supportive ownership and leadership team

Employee meals and other perks

Job Type: Full-time

Benefits:

Employee discount

Paid time off

Work Location: In person

Heitmiller Steakhouse, located at 4509 I 35 N Frontage Rd, Lacy Lakeview, TX, stands out as a must-visit destination for steak lovers. Renowned for its expertly cooked meats, patrons rave about the prime rib and bone-in ribeye. Guests appreciate the well-seasoned steaks, complemented by a cozy atmosphere highlighted by rustic décor and taxidermy. The attentive waitstaff, notably exceptional servers like Pam and Justin, contribute to a welcoming dining experience. While the culinary creations, including tempting appetizers like cheese sticks and fresh guacamole, delight the taste buds, some feedback suggests improvements in their bread and butter offerings. The cinnamon butter and warm freshly baked bread, however, have received glowing remarks, especially when paired with house-made desserts. Though occasional service hiccups, such as a lack of attentiveness from the hostess, have been noted, the overall dining experience at Heitmiller Steakhouse is characterized by prompt seating, accurate meal delivery, and attentive staff. Many customers leave vowing to return for more delicious steaks and delightful ambiance. For a satisfying meal in a relaxed setting, Heitmiller Steakhouse remains at the forefront of steakhouse excellence.

Pay: $50000.00 - $70000.00 / year

Benefits:

• Employee discount
• Paid time off

Job Type: fulltime

Schedule:

• Weekend availability
• Night shift
• Holidays

Education: No education required

Work location: On-site