What are the responsibilities and job description for the Outreach and Program Coordinator position at Heart Math Tutoring?
Description
About Heart Math Tutoring
Our nation and children are missing out on significant potential when just 36% of fourth graders in the U.S. meet grade level expectations in math (2024 NAEP). Tutoring has been proven to have significant, positive effects on student outcomes, but few programs exist focused on elementary math. Heart Math Tutoring ("HMT" or "Heart") is a nonprofit based in Charlotte, NC with a mission of ensuring all elementary students develop the strong foundation in math and enthusiasm for academics needed for long-term success. Heart gives young students successful experiences in math through 1:1 tutoring during the school day, delivered by supervised volunteers. Since 2013, Heart has grown to support 1,500 students across 33 schools in Charlotte, NC, Charleston, SC, and Winston-Salem, NC, while maintaining high-quality student outcomes. Read more at www.heartmathtutoring.org.
About The Role
Do you believe all children can be successful in math and school with the right supports? So do we! When you join Heart Math Tutoring, you'll be part of unlocking the powerful resource of volunteer time to make a positive, immediate difference for students, schools, and everyone involved. Heart is launching in Cabarrus County in the 2026–27 school year, beginning with one school and approximately 50 students. This is a ground-floor opportunity to help build something meaningful in your community. The Outreach & Program Coordinator is a dual-function role. During the school year, roughly half of your time is spent on-site at your assigned school, directly supporting students and volunteers as a Program Coordinator. The other half is focused on outreach — building the community relationships and volunteer pipeline that make Heart's work possible. This role is based in Cabarrus County with travel to Heart’s Charlotte office for program training and periodic staff meetings.
Job Responsibilities
Program Coordinator – ~50% of time, Aug - May
The coordinator will be present at their assigned school during tutoring sessions where they assess students and monitor instruction, in addition to providing ongoing training and real-time coaching to tutors. The coordinator is also Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers while they are on campus. Key job responsibilities are listed below.
As a brand-new market, Cabarrus County requires intentional community-building alongside volunteer recruitment. This part of the role is about establishing Heart's presence in the community, building the relationships that sustain the program long-term, and recruiting the volunteers who make tutoring possible. Key job responsibilities are listed below.
Desired Skills and Background
A person who is successful in the role of Outreach and Program Coordinator will likely have all or most of the skills/background below.
Some evening and weekend work may be required for community events, partner organization meetings, and Heart programming. We work collaboratively to establish sustainable schedules and are flexible where possible on remote vs. in-person work outside of required school-site hours.
Commitment to Diversity
We believe that our differences make our team stronger, and we know that our students benefit from working with adults from all backgrounds. The team at Heart is specifically committed to supporting equal opportunity, both internally and externally, and is focused on providing culturally competent support to our students. As an equal opportunity employer, Heart is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Resume And Cover Letter Required
Hiring Timeline: Interviews will begin at the end of April 2026. The position has a preferred start date of June 16th, 2026.
Salary Description: $48,000-54,000
Visit www.heartmathtutoring.org for more information.
About Heart Math Tutoring
Our nation and children are missing out on significant potential when just 36% of fourth graders in the U.S. meet grade level expectations in math (2024 NAEP). Tutoring has been proven to have significant, positive effects on student outcomes, but few programs exist focused on elementary math. Heart Math Tutoring ("HMT" or "Heart") is a nonprofit based in Charlotte, NC with a mission of ensuring all elementary students develop the strong foundation in math and enthusiasm for academics needed for long-term success. Heart gives young students successful experiences in math through 1:1 tutoring during the school day, delivered by supervised volunteers. Since 2013, Heart has grown to support 1,500 students across 33 schools in Charlotte, NC, Charleston, SC, and Winston-Salem, NC, while maintaining high-quality student outcomes. Read more at www.heartmathtutoring.org.
About The Role
Do you believe all children can be successful in math and school with the right supports? So do we! When you join Heart Math Tutoring, you'll be part of unlocking the powerful resource of volunteer time to make a positive, immediate difference for students, schools, and everyone involved. Heart is launching in Cabarrus County in the 2026–27 school year, beginning with one school and approximately 50 students. This is a ground-floor opportunity to help build something meaningful in your community. The Outreach & Program Coordinator is a dual-function role. During the school year, roughly half of your time is spent on-site at your assigned school, directly supporting students and volunteers as a Program Coordinator. The other half is focused on outreach — building the community relationships and volunteer pipeline that make Heart's work possible. This role is based in Cabarrus County with travel to Heart’s Charlotte office for program training and periodic staff meetings.
Job Responsibilities
Program Coordinator – ~50% of time, Aug - May
The coordinator will be present at their assigned school during tutoring sessions where they assess students and monitor instruction, in addition to providing ongoing training and real-time coaching to tutors. The coordinator is also Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers while they are on campus. Key job responsibilities are listed below.
- Oversee 50 – 60 students’ growth in math skills and enthusiasm for academics;
- Manage and support 50 – 80 weekly volunteers; and
- Liaise with teachers, school staff, and families.
As a brand-new market, Cabarrus County requires intentional community-building alongside volunteer recruitment. This part of the role is about establishing Heart's presence in the community, building the relationships that sustain the program long-term, and recruiting the volunteers who make tutoring possible. Key job responsibilities are listed below.
- Serve as Heart's local presence in Cabarrus County — building awareness and trust with schools, community organizations, and partners, and cultivating relationships that strengthen Heart's long-term foothold in the region.
- Build relationships with local businesses, faith communities, colleges/universities, and civic organizations to recruit volunteers — through account management, networking events, and direct asks.
- Meet individual recruitment goals set in collaboration with the Director of Volunteer Operations, supporting the collective goal of 100% tutor coverage for students served.
- Manage volunteer inquiries and sign-ups through Salesforce, ensuring timely and thorough follow-up.
- Engage with funders and community stakeholders in a stewarding capacity, maintaining warm, informed relationships in partnership with Heart's Charlotte-based team.
- Partner with Heart’s Charlotte-based Volunteer Operations team on volunteer communications, ensuring consistency and coordination across markets.
- Plan and execute community and tutor events that build Heart's visibility and deepen relationships with volunteers, schools, and community partners in Cabarrus County.
- Other duties as assigned
Desired Skills and Background
A person who is successful in the role of Outreach and Program Coordinator will likely have all or most of the skills/background below.
- Commitment and passion for improving education for all people, with the belief that a strong foundation in math is critical to a person's success and that all students can learn math and ultimately perform at or above grade level.
- Makes a strong, positive impression in networking and community settings — polished, confident, and willing to make asks on behalf of Heart's mission.
- Able to teach, tailor, and lead others; comfortable in sales and recruitment environments and willing to study best practices in both.
- Self-starter with an entrepreneurial mindset; able to work toward goals with minimal supervision — especially important in a new market.
- Strategic thinker with a track record of learning and adjusting course based on new information, including seeking out best practices from other organizations and sectors.
- Desire to work with elementary-aged students and comfort engaging across a wide range of stakeholders — students, families, school staff, volunteers, community partners, and funders.
- Ability/willingness to quickly build expertise in teaching, learning, and assessing
- Highly organized and detail-oriented, with a strong belief in the importance of data.
- Experience with CRM platforms (Salesforce preferred) for managing relationships, tracking outreach activity, and reporting on progress.
- Proficient in Word, Excel, email and contact management, file sharing systems, and video conference platforms.
- (Preferred) Experience in community relations, corporate partnerships, nonprofit outreach, or event planning; strong public speaking skills; and/or existing connections in the Cabarrus County area.
- Makes Student-Centered decisions. - Does what is best for students first, when conflicts arise. Demonstrates passion for Heart’s specific mission.
- Shows Gratitude- Celebrates students/ tutors/ donors/ schools and believes working with those stakeholders is a privilege. Celebrates accomplishments and the opportunity to make a positive difference. Is comfortable with and contributes to culture of philanthropy.
- Operates with a Growth Mindset- Constantly learns, grows, and adjusts to best advance our mission. Embraces feedback and opportunities for growth. Resourceful
- Demonstrates Precision and Reliability- Gives top-notch service to our schools, students, volunteers, and stakeholders through accurate data and accountability.
- Values Civic Engagement- Lives out the belief the community succeeds together by finding ways to volunteer and/or make contributions to the community
Some evening and weekend work may be required for community events, partner organization meetings, and Heart programming. We work collaboratively to establish sustainable schedules and are flexible where possible on remote vs. in-person work outside of required school-site hours.
Commitment to Diversity
We believe that our differences make our team stronger, and we know that our students benefit from working with adults from all backgrounds. The team at Heart is specifically committed to supporting equal opportunity, both internally and externally, and is focused on providing culturally competent support to our students. As an equal opportunity employer, Heart is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Resume And Cover Letter Required
Hiring Timeline: Interviews will begin at the end of April 2026. The position has a preferred start date of June 16th, 2026.
Salary Description: $48,000-54,000
Visit www.heartmathtutoring.org for more information.
Salary : $48,000 - $54,000