What are the responsibilities and job description for the Clinic Supervisor position at HealthPartners?
Job Description
HealthPartners North Suburban Family Physicians has an exciting opportunity for a Clinic Supervisor to join our leadership team!
This role will provide leadership, direction and administration of daily business processes operations at the North Suburban Family Physicians clinics located in Lino Lakes, Roseville and Hugo, MN. This role provides oversight of the daily operations of the front desk/medical receptionist staff and will work between 3 clinic locations (Lino Lakes, Roseville and Hugo, MN).
In addition to leading staff, this role will require strong technical skills in order to troubleshoot technical issues and will be responsible for configuring and maintaining Epic templates to ensure schedules and visit types are accurately set up. The position also plays a critical role in supporting the online urgent care workflows, ensuring they are correctly built and functioning within Epic to support operational efficiency and patient access.
This position requires a bachelor’s degree in business or health-related field or equivalent job-related experience along with at least two years of work experience in the health care industry with a focus on customer service, clinic operations, or related experience along with at least two years of staff supervisor or leadership experience.
In addition, the ideal candidate will have experience with Epic Cadence appointment scheduling, templating and other build functions along with knowledge of EpicCare Ambulatory basic tools and workflows. This role also requires someone who has a strong ability to lead, influence, mentor and motivate employees as well as demonstrated organizational skills, project management skills and excellent problem-solving skills.
About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed To Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
HealthPartners North Suburban Family Physicians has an exciting opportunity for a Clinic Supervisor to join our leadership team!
This role will provide leadership, direction and administration of daily business processes operations at the North Suburban Family Physicians clinics located in Lino Lakes, Roseville and Hugo, MN. This role provides oversight of the daily operations of the front desk/medical receptionist staff and will work between 3 clinic locations (Lino Lakes, Roseville and Hugo, MN).
In addition to leading staff, this role will require strong technical skills in order to troubleshoot technical issues and will be responsible for configuring and maintaining Epic templates to ensure schedules and visit types are accurately set up. The position also plays a critical role in supporting the online urgent care workflows, ensuring they are correctly built and functioning within Epic to support operational efficiency and patient access.
This position requires a bachelor’s degree in business or health-related field or equivalent job-related experience along with at least two years of work experience in the health care industry with a focus on customer service, clinic operations, or related experience along with at least two years of staff supervisor or leadership experience.
In addition, the ideal candidate will have experience with Epic Cadence appointment scheduling, templating and other build functions along with knowledge of EpicCare Ambulatory basic tools and workflows. This role also requires someone who has a strong ability to lead, influence, mentor and motivate employees as well as demonstrated organizational skills, project management skills and excellent problem-solving skills.
About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed To Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.