What are the responsibilities and job description for the Customer Service Assistant Manager position at Healthcare Support Staffing?
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Customer Service Assistant Manager
Are you an experienced Customer Service Assistant Manager looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!
Customer Service Assistant Manager Daily Responsibilities:
- Assistant Customer Service Managers usually play the role of a front man
- Assistant customer service managers communicate with customers personally or through various mediums such as phone, fax, emails, chat or other types of communication gateways
- In addition, they are assistants to the Customer Service Manager
- Assist in completing the duties of the customer service manager
- They serve as the customer service manager when their superior is not around
- Supervise their workers while ensuring that every task is done correctly and effectively and make sure that all aspects of customer service are established well
- Responsible for helping in the development and execution of training programs for customer service representatives
- Elevating all personnel performance related issues to the Manager of customer service immediately
- Provide excellent customer service to internal and external customers
- Overseeing a team of 30 employees
Hours for this Position: TBD
Advantages of this Opportunity:
- Competitive salary, negotiable based on relevant experience
- Benefits offered, Medical, Dental, and Vision
- Fun and positive work environment
Qualifications
Customer Service Assistant Manager Requirements:
- General degree or associate’s degree from an accredited institution.
- Must have 1 years of customer service experience
- Must have 1 years of healthcare experience
Additional Information
Interested in being considered?
If you are interested in being considered for the Customer Service Assistant Manager position, please contact Tyler at 407.478.0332 Ext 171