Benefits Coordinator- Hybrid

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60 community hospitals, 60 rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

This is a Hybrid position with days working onsite at our Brentwood, TN office and other days working remotely.

What you'll do:

As the Benefits Coordinator you will assist with administration of Lifepoint Health's benefit plans to ensure compliance with policies and plan documents. This role collaborates with benefits vendors, HR department managers, and employees to ensure proper plan administration, eligibility criteria, and timely resolution of escalated inquiries. The Coordinator also researches and analyzes service cases, communicates findings, and contributes to various ongoing and annual benefits activities.

Responsibilities:

• Administer Lifepoint Health benefit programs, including Education Assistance, Tuition Reimbursement, Disability, and Family Leave.
• Respond to escalated case tickets, emails, and phone calls regarding benefit issues, identifying root causes and implementing resolutions.
• Serve as a resource for HSC leaders, facility People Services teams, and employees regarding benefit inquiries.
• Act as a liaison between managers and benefits carriers; communicate appeal updates and follow up as needed.
• Ensure accurate plan design administration by maintaining regular communication with benefit carriers.
• Develop and analyze routine and ad hoc reports related to administered benefit plans, such as utilization data for education assistance and family leave.
• Support annual enrollment processes, including eligibility and pricing audits, and user acceptance testing for premium updates.
• Partner with the Benefits Service Team for ongoing enrollment activities.

What you'll need:

Education

• Bachelor's degree preferred, ideally in Business, Human Resources, or a related field.

Experience

• Minimum of 1 year of relevant work experience. Experience in healthcare and/or human resources is desirable but not required.

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: "Making Communities Healthier." In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.