What are the responsibilities and job description for the Front Desk Spa Support position at Head To Toe Day Spa and Salon?
Front Desk Staff
Location: Wilmington, NC
Our facility is a one-of-a-kind destination, and we are looking for a one-of-a-kind service provider. The Front Desk Staff provides outstanding customer service to all guests, assists guests in a friendly, proactive and efficient manner with appropriate follow-up. Focuses on our point of sale, tracks sales and goals, handles all the scheduling and customer communication.
We are seeking a service-oriented, positive and hard-working individual with a love for health and wellness, and an excitement for hospitality. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with an open mind, exceptional interpersonal skills, and attention to detail.
Knowledge, Skills and Abilities:
- Provides outstanding customer service to all guests of the spa.
- Assists guests in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary.
- Attend and embrace all training and development courses Exceptional client service skills.
- Maintain the distinct Head to Toe aesthetic, appearance, atmosphere and culture. Strong time management, communication and problem-solving skills.
Qualifications and Experience:
- High school degree or GED equivalent.
- Customer Service experience.
- Luxury experience preferred.
- Flexible and available to work varied hours and days, including evenings and weekends.
- Must have a valid driver’s license.
Head to Toe Day Spa and Salon
www.headtotoedayspa.com
Job Type: Full-Time/Part-Time
Compensation: Starting at $13.00-15.00/hour, Based on Experience. Plus Bonus opportunities each pay period.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $13 - $15