Data Client Success Specialist

Haymarket Media, Inc. is seeking a Data Client Success Specialist. This position is located in our New York City office with a hybrid schedule (three days onsite, two days remote).

Job Overview:

This position will play a key role as a conduit between our Data Reporting team and our sales support teams and clients. We are looking for a unique individual that understands data and analytics, has strong organizational skills and is a positive communicator, both verbally and in writing with experience in direct client communication.

Responsibilities:

• Partnering with the Data Client Success Manager, support the coordination between client and internal teams
• Communicate with sales and external clients on a regular basis to explain our data capabilities and collect requirements
• Review client specs with internal data/analytics teams as part of standard reporting
• Track client data requests and follow up with internal team on status

Skills and Requirements:

• 1-3 years related experience
• Background in data and client management
• Knowledgeable in Google and MS products, specifically Sheets and Excel
• Experience with Salesforce, and project management tools
• Exceptional organizational and communication skills and ability to think creatively for solutions
• BS/MS degree in related field (or equivalent training and experience)

What We Offer:

• A competitive compensation package
• The salary range for this position is $60,000–$75,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications.
• Paid annual vacation, holiday and sick time off
• Comprehensive health plans including medical, dental and vision
• Competitive 401(k) investment options and generous company matching program
• Life insurance
• Commuter benefits
• Employee referral awards
• Tuition reimbursement
• Training opportunities through industry-recognized programs
• A creative and passionate workplace and a fun, collaborative team environment
• Three Week “Work from Anywhere” benefit, to ensure work life balance

About Haymarket:

Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for – we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. As a Certified B Corporation, we’re proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails from @haymarketmedia.com are legitimate.

When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through LinkedIn.

You can view our open positions on our website US careers section: www.Haymarket.com

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