Account Manager (Client Services)

PRI, a division of Haymarket Media, Inc., is hiring a talented Account Manager (Client Services) to join our growing team. We have offices based in NYC and Paramus, NJ, and offer a flexible hybrid work schedule. Please note that this is not a sales or business development position.

Job Overview:

The Account Manager supports the management of the day-to-day activity of the account and the growth of business. As an Account Manager, you must be a proactive person who can multi-task, foster a positive team atmosphere, and be a leader.

Specific Responsibilities:

• Builds and maintains positive client relationships with a focus on achieving client tactical execution objectives
• Ensures client expectations are met on all levels of program activity
• Develops and maintains contact with clients to ensure that the agency is aware of business opportunities and/or significant changes in client’s business structure; suggests additional programs and develops presentations for existing clients and focuses on organic growth of the business
• Maintains a strong knowledge of client organizations, products, disease states; begins to make recommendations based on marketing goals and customer insights
• Oversees project management of all account projects with a high-level working knowledge of all projects to assist in issue escalation/resolution
• Possesses a working knowledge of core agency capabilities and tactics
• Create POVs, contact reports, and creative/project brief documents; contributes to internal and external meetings with insights and feedback
• Develops and delivers client-ready presentations in conjunction with team lead
• Mentors junior level staff in daily activities; builds team skill set and expertise
• Demonstrates consistency in follow - through on all product tactical materials and plans, both internally and with the client, including the daily tracking of all jobs to coordinate efficient flow of jobs throughout the agency
• Reviews and evaluates all work prior to sending to client
• Completes all associated financial management tasks including, budget tracking, and reconciliation development
• Takes an active role in leadership with all members of the team to ensure the accurate information exchange and smooth flow of product work
• Assumes other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position and can add value

Qualifications:

• Bachelor's degree in related field
• Minimum three (3) - five (5) years of pharmaceutical account management at an agency
• Management experience strongly preferred
• Strong project management skills with ability to manage multiple projects simultaneously
• Ability to work well under pressure and adapt to ever-changing scenarios
• Experience working with pharmaceutical clients required
• Demonstrates knowledge and ensures adherence to internal processes, PhRMA, ACCME, OIG, and HCC guidelines
• Up to 25% travel required, primarily domestic

About PRI:

As the US-based medical communications division of Haymarket Media, PRI develops highly customized products for our pharmaceutical clients. The overarching goal is to develop impactful programs that elevate disease awareness and build brand affinity through scientifically-rigorous integrated marketing solutions. Our matrix client teams work tirelessly to ensure that our client‐centric solutions take full advantage of our scientific and clinical knowledge, key opinion leader relationships, industry intelligence, marketing expertise, creative and digital innovation, advanced data analytics, exceptional program management, and expansive print/web/mobile distribution channels through our premier network of affiliated Haymarket Media medical brands.

About Haymarket:

Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for – we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. As a Certified B Corporation, we’re proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

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