Catering Event Manager - The Greystone

Job Description

Catering Event Manager

The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is actively searching for a detailed, customer-focused and results-driven Catering Event Manager to join our F&B team.

The Greystone Inn, managed by Hay Creek Hotels, is a historic lakeside resort located in the scenic Blue Ridge Mountains of North Carolina. Known for its exceptional hospitality, natural beauty, and personalized guest service, the inn offers a unique work environment where you will gain valuable hospitality experience while enjoying the outdoors and the charm of a small mountain community.

Job Summary

• Responsible for executing the event and coordinating logistics
• Partner closely with Operations and Culinary teams to ensure seamless execution.
• Act as guest point of contact on date of event, ensuring guest satisfaction and approachability with any service need.
• Delegate event duties as they pertain to BEO schedule. Ensure all duties are complete by using event checklists.
• Management of special product needs based on BEO, receiving, product storage and organization of banquet storage areas.
• Timely responds to guest feedback and communicates feedback with other department managers as necessary. Attend operational meetings weekly.
• Works closely with Catering Sales Manager on all S&M efforts, including promotions, sales kits, marketing efforts, developing annual market plan, and adhering to budgetary guidelines.
• Work with F&B Director on all banquet and event projects, operational goals, labor efficiencies, and ensure all banquet staff are onboarded, trained, coached, disciplined, motivated, developed, and rewarded consistently.
  
  

Required Experience

Qualifications & Experience

• 3 years of hands-on event catering and detailing experience
• Highly organized, detail-oriented, and able to thrive in a fast-paced environment
• Ability to train, motivate, and supervise
• Strong leadership and effective written & verbal communication skills
• Excellent computer skills needed
• Must be extremely self-motivated and highly efficient
• Must have exceptional interpersonal skills
• Able to work a flexible schedule based on client needs, including nights, weekends, and holidays regularly
  
  

Benefits

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
• Competitive salary and incentive/bonus plan
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Complimentary Meals Daily
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties.
• Discounts at specific property partners (NEIRA, Historic Hotels of America).
• 50% Discount when Dining at any HCH Property.
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities.
• Supportive, open-door policy work environment.
• Work Culture that is fun, energetic and motivating.
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
  
  

About Hay Creek Hotels

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Keyword: catering event manager, event planning, wedding planning, banquets, catering, hotel, boutique