Information Technology System Administrator

Job Title: IT Systems Administrator

Location: Farmingdale, NY 11735

FTE Role

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time

Job Description:

What You Will Do

• Manage, service, and enhance a broad range of systems including Windows, IBM i, Linux, SAN, NAS, network endpoints, backup infrastructure, and hosted or cloud applications
• Collaborate with networking and x86 teams to troubleshoot system connectivity and performance issues
• Respond to incidents, outages, and operational events with urgency and ownership
• Monitor and maintain daily backup operations and recovery readiness
• Develop and execute patching and firmware strategies across multiple platforms
• Evaluate, recommend, and implement tools for system monitoring and performance optimization
• Maintain and continuously improve technical documentation, including runbooks and operational procedures
• Partner with security teams to strengthen system hardening, access control, and overall security posture
• Participate in disaster recovery planning, testing, and execution
• Work with third party vendors to implement, upgrade, and troubleshoot systems
• Drive Automation and Innovation
• Identify opportunities to reduce manual effort through automation
• Contribute to automation initiatives using internal tooling as well as platforms such as Ansible Automation Platform and similar technologies
• Continuously improve efficiency, reliability, and scalability through thoughtful use of technology
• Adopt and Apply Emerging Technologies
• Learn, evaluate, and implement new technologies where they provide measurable value
• Leverage modern tools, including AI assisted solutions, to improve productivity, troubleshooting, and operational workflows

What We’re Looking For

Core Strengths

• Strong troubleshooting skills with the ability to break down complex problems and drive them to resolution
• Self-starter who can work independently while also contributing effectively to a team
• Comfortable operating in the unknown, able to take on challenges where there is no established playbook and confidently work toward a solution
• Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment
• Clear and effective written communication, including technical documentation for both IT peers and end users
• Willingness to occasionally work after hours or weekends when needed
• Ability to travel to retail locations and data centers within the NY tri-state area

Technical Skills & Experience

• Bachelor’s Degree in a technology related field preferred
• Experience supporting systems across physical, virtual, and cloud environments
• Solid understanding of networking concepts with the ability to troubleshoot and communicate issues clearly
• Experience with scripting, automation, and orchestration tools
• Familiarity with SQL and working with data across systems
• Understanding of high availability, disaster recovery, and business continuity concepts including replication and failover
• Experience with patch management and system lifecycle maintenance
• Working knowledge of firewall administration and network security fundamentals
• Familiarity with virtualization and containerization technologies
• Exposure to IBM i is a plus, but not required
• Exposure to AI tools or automation assisted workflows is a plus
• Basic project management and coordination skills

A reasonable, good faith estimate of the minimum and maximum base salary for this position is $90 K to $110 K per year with Bonus. Employee benefits will also be available, and details are available like Pension/401K/ Paid Vacation/ Life, Medical & Dental insurance etc.