What are the responsibilities and job description for the Help Desk Desktop Support position at Harvey Nash?
Job Title: Help Desk Desktop Support
Location: Frankfort, KY Onsite
Mode of interview: Video (MS Teams)
About the Role:
We're looking for a skilled Technical Support Technician to ensure efficient IT operations and customer satisfaction.
Required Skills:
- Install, troubleshoot, and repair devices in a Windows-based environment.
- Configure and set up hardware and software.
- Provide desktop support and manage ticket requests via ServiceNow.
- Background in Desktop Support or similar roles.
- Communicate effectively to resolve client issues.
- Excellent communication and customer service skills.
Salary : $20 - $22