What are the responsibilities and job description for the HVAC Service & Sales Manager position at HARTS PLUMBING & EXCAVATION LLC?
At Harts Plumbing, Electricians & HVAC, we believe in more than just fixing systems—we help homeowners feel confident in their home’s comfort. As an HVAC Service & Sales Manager, you will lead our residential HVAC Service, Maintenance, and Sales team. You’ll oversee the entire pre-install lifecycle, foster strong customer relationships, and ensure our team consistently hits their marks using our proven Harts service process.
What We Offer
- Full-time, exempt salaried position with additional performance-based incentives.
- Full benefits: Medical, Dental, Vision, 401(k) match, and Life Insurance.
- Paid time off: Paid time off and holidays.
- Growth-focused environment: A leadership role where your strategic input shapes our culture.
What You’ll Do
- Team Leadership: Hire, train, and coach the HVAC sales, service and maintenance team to ensure they live our core values and exceed metric targets.
- Sales Strategy: Implement and enforce Harts’ proven sales process; conduct ride-alongs to provide real-time field coaching.
- Operational Excellence: Coordinate with dispatch, install managers, and CSRs to ensure a seamless customer experience.
- Technical Support: Serve as the go-to expert for troubleshooting during service visits and ensure proper equipment sizing.
- Administrative Oversight: Review invoices, timecards, and curbside feedback while participating in leadership strategy meetings.
Requirements
- Experience: Minimum of 5 years in Residential HVAC with a proven track record of leadership.
- Knowledge: Extensive expertise in HVAC systems, maintenance, and residential sales cycles.
- License: Valid driver’s license with a clean driving record. EPA Certification preferred.
- Skills: Proficiency in CRM systems, sales tracking, and forecasting.
Job Type: Full-time
Work Location: In person (Tacoma Shop/Office and Field Oversight)
Harts – We Care More. Bring your leadership to a company where excellence is rewarded. Apply today at hartsservices.com/careers or email careers@hartsservices.com.
Salary : $99,000 - $100,000