Sales Manager

Founded in 1996, North Creek Roofing is the premier Pacific Northwest roofing brand, dedicated to delivering high-quality craftsmanship and exceptional customer service. Our core values emphasize a white glove customer experience combined with superior workmanship. We strive to be the contractor and employer of choice in the Pacific Northwest. Join our team and be part of a fast-growing, trusted company.

Mission of the Role:

The Sales Manager will drive the performance and growth of the sales organization in pursuit of being the (1) Contractor of Choice for homeowners and the (2) Employer of Choice for employees. You will work alongside the leadership team to accomplish business goals while setting and maintaining a culture committed to growth, taking care of homeowners, excellence, professionalism, and fun. Ultimately, your expertise will empower our sales teams to achieve success.

Key Responsibilities:

• Drive revenue through in-person roofing sales
• Reinforce sales best practices and playbook
• Track and monitor key sales KPIs to identify areas of success and improvement
• Lead weekly sales meetings
• Conduct daily ride-alongs with roofing inspectors to provide coaching and drive sales
• Set sales goals in support of business growth goals
• Motivate, train, and coach roofing inspectors to achieve their potential
• Lead performance management through technology tools
• Drive change management, as needed, to accomplish business growth goals
• Support recruiting, hiring, onboarding, and training of new roofing inspectors
• Create and maintain a culture committed to growth, taking care of homeowners, excellence, professionalism, and fun

Basic Qualifications:

• Consultative sales approach in a B2C one call close environment
• Demonstrated experience using data and KPIs to improve process, manage change and create adoption strategies in sales organizations
• Demonstrated ability to effectively communicate across organizations at all levels of the business
• Demonstrated leadership experience
• Demonstrated experience working with technology tools (CRM)

Preferred:

• In-home sales experience
• Prior experience working in Home Services industry
• Demonstrated success influencing across functions.
• Demonstrated successful experience training new - and seasoned - sales reps

This Role Allows One To:

• Take on a senior leadership role in a rapidly growing company
• Continue to build out the sales team
• Work with a collaborative, entrepreneurial, and results oriented senior leadership team
• Work with sales leaders across a partnership of top tier home services companies.

Personal Characteristics:

• Analytical: Drives business decisions through data
• Clear Communicator: Can communicate complexity with clear and concise messaging at all levels of the organization
• Process Oriented: Can adapt as needed then drive consistency through proven best practices
• Relationship Focused: Able to build trust and influence through relationship building
• Customer Service Mindset: Always respecting the homeowners that welcome us into their homes

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance