Parts Counter Person

Job Overview
We are seeking an energetic and detail-oriented Parts Counter Person to join our dynamic automotive team. In this role, you will be the vital link between our dealership and our valued customers, providing exceptional service by accurately identifying, sourcing, and selling automotive parts. Your enthusiasm and organizational skills will ensure smooth inventory management, efficient order fulfillment, and a positive customer experience. This position offers a fantastic opportunity to develop your automotive knowledge while contributing to a fast-paced retail environment dedicated to vehicle maintenance and repair.

Responsibilities

• Assist customers in selecting the correct automotive parts and accessories through knowledgeable guidance and excellent customer service.
• Manage inventory control by stocking, organizing, and maintaining parts shelves to ensure availability and easy access.
• Process sales transactions accurately using POS (Point of Sale) systems while handling cash, credit, or electronic payments with professionalism.
• Collaborate with the service department to fulfill parts orders promptly, ensuring timely delivery for vehicle repairs and maintenance.
• Maintain detailed records of inventory levels using CMMS (Computerized Maintenance Management System) software and perform regular stock audits.
• Communicate effectively with customers via phone, email, or in person, providing product information and answering technical questions related to automotive diagnostics and repair.
• Support marketing initiatives by promoting parts specials or new product lines to enhance sales opportunities.

Skills

• Strong knowledge of automotive diagnostics, repair processes, and vehicle maintenance procedures.
• Excellent negotiation skills to upsell products and resolve customer concerns effectively.
• Proficiency in inventory management systems such as CMMS and familiarity with POS software for retail sales transactions.
• Bilingual or multilingual abilities are a plus for serving diverse customer bases.
• Solid understanding of retail math for accurate pricing, discounts, and profit calculations.
• Exceptional communication skills combined with phone etiquette to build rapport with customers and team members.
• Organizational skills necessary for stocking, order fulfillment, and maintaining a clean workspace aligned with dealership standards.
• Experience in dealership environments or automotive service centers is highly desirable. Join us as a Parts Counter Person to be part of a vibrant team committed to delivering top-tier automotive service! Your enthusiasm for cars combined with your organizational prowess will make a real difference in our customers’ experience while advancing your career in the automotive industry.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $25