WIC Certification Specialist II (Part Time)

Position Description

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

This is a grant-funded position.

Position Overview:

Under moderate supervision, the WIC Certification Specialist II (WCS) provides specialized services to promote health and support the operations of the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). Individuals in this role will be responsible for determining eligibility for WIC benefits, performing administrative tasks, assisting with nutrition services, providing breastfeeding counseling, offering referrals, and leading and training other team members. In addition, this role is authorized to approve formulas as a Formula Certified WIC Certification Specialist (FC-WCS).The WIC Certification Specialist II must have in-depth knowledge of the WIC program guidelines, criteria, and benefits, as well as possess excellent communication, leadership, and customer service skills.

Duties & Responsibilities:

• WIC Services: Determines income and program eligibility for WIC applicants, assesses and approves non-contract formulas within Texas WIC policy, and issues food benefits to WIC participants.
• Administration: Manages front desk operations by scheduling appointments, answering phone calls and emails, and assisting customers as needed.
• Nutrition & Education Services: Provides nutrition counseling to low-risk WIC participants and delivers breastfeeding education through individual and group sessions, including issuing and explaining breast pump usage.
• Health & Risk Assessment: Performs blood iron level checks and anthropometric measurements, reviews growth charts, and assigns risk codes appropriately.
• Community Outreach & Referrals: Conducts community outreach and refers low-risk clients to appropriate resources.
• Professional Development: Obtains at least five (5) hours of Texas State Agency-approved continuing education annually to maintain certification as a Texas WCS.
• Leadership: Offers guidance, mentorship, and training to the junior-level WIC Certification Specialist (s), providing additional assistance and resolving complex issues.
• Performs other duties as assigned.
  
  
  

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

• High school diploma or G.E.D
  
  
  

Licensure:

• Valid Texas Driver's License
• WIC Certification Specialist (WCS) certificate issued by Texas Health and Human Services (HHSC) WIC program
• State Formula Certified certificate issued by Texas Health and Human Services (HHSC) WIC Program
  
  
  

Experience:

• At least four (4) years of experience working in a WIC program, including one (1) year as a WIC Certification Specialist (WCS)
  
  
  

Knowledge, Skills and Abilities:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal & written)
• Ability to demonstrate good judgment when needed to resolve any client concerns
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
• Ability to maintain confidentiality when dealing with sensitive information
• Ability to identify customer needs and expectations and respond in a timely and effective manner
• Ability to make practical application of evidence-based nutrition knowledge
  
  
  

Core Competencies:

Organizational Leadership

• Understands the organizational mission
• Understands ethics and public good; is concerned with public trust
• Demonstrates respect for the opinions and beliefs of others
  
  
  

Collaboration

• Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
• Demonstrates a sense of responsibility for the success of the group
• Collaborates with others to improve quality and address needs
  
  
  

Innovation

• Ability to adapt to change
  
  
  

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner
• Assesses and recognizes own strengths and weaknesses
• Uses sound judgment
• Self-motivated
• Organizes and maintains work environment to allow for maximum productivity
  
  
  

Communication

• Communicates clearly and effectively, both orally and in writing
  
  
  

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications .

Preferences

Language:

• Bilingual in English and Spanish
  
  
  

General Information

Position Type and Typical Hours of Work:

• This is a part-time, grant-funded position.
• Days and hours of work are typically Monday through Friday from 8:00am to 5:30pm, and one Saturday per month.
• Must be willing to flex work hours when required, including weekends.
• Able to travel within Harris County as needed.
  
  
  

Work Environment:

• This job operates in a professional clinic environment which routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  
  
  

Physical Demands:

• This is an active role with a high level of movement throughout the facility. Some duties would require the ability to lift up to 20 pounds. This job requires bending and standing for long periods of times.
  
  
  

Work Location:

• Harris County Public Health: Community Health & Wellness Division, Southeast: 3737 Red Bluff Rd, Pasadena, TX 77503
  
  
  

Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.