What are the responsibilities and job description for the Student Aide - Office of Student Financial Assistance position at Harper College?
Overview
Duties of Position:
OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.
Maximum hours per week: 20
Duties of Position:
- Answer student questions through email using our Salesforce system
- Intake and review financial aid paperwork
- Use a script to complete high volume calling campaigns
- Analyze reports and data entry
- Help staff campus events
- Answer phone calls from students as needed
- Assist OSFA staff with projects
- General office duties include copying, filing, document intake and scanning
- Other duties as assigned
OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.
Maximum hours per week: 20