What are the responsibilities and job description for the Student Aide - Office of Student Financial Assistance position at William Rainey Harper College?
At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at:
https://www.harpercollege.edu/about/directory/hr/index.php
Education Requirements : In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing.
Experience Requirements :
- Detail oriented and organized
- Able to meet deadlines
- Fast learner
- Reliable
- Strong communication and phone skills
- Microsoft Word and Excel skills a plus
Duties of Position :
- Answer student questions through email using our Salesforce system
- Intake and review financial aid paperwork
- Use a script to complete high volume calling campaigns
- Analyze reports and data entry
- Help staff campus events
- Answer phone calls from students as needed
- Assist OSFA staff with projects
- General office duties include copying, filing, document intake and scanning
- Other duties as assigned
Schedule Information :
OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.
Maximum hours per week : 20