RN Clinical Lead

The Hospice RN Clinical Lead is a dedicated leadership role responsible for supporting clinical staff, ensuring high-quality patient care, and driving compliance and operational excellence across the hospice program. This position does not carry a patient caseload and is not required to participate in on-call, weekends, or holidays, allowing full focus on staff support, quality oversight, and clinical leadership.

Key Responsibilities

Clinical Leadership & Support

• Serve as the primary clinical resource for all field staff (RNCMs, LPNs)
• Coordinate and conduct orientation for newly hired clinical staff
• Provide real-time support for complex symptom management and patient care issues
• Provide ongoing education related to hospice philosophy, regulations, policies, and clinical best practices
• Respond to staff questions and escalate concerns appropriately
• Perform joint visits as needed for education, support, or quality concerns
• Collaborate with leadership to identify educational needs based on quality outcomes, audits, or regulatory changes.

Quality & Compliance Oversight

• Conduct routine checks on charting in the facilities
• Ensure adherence to Harmony Hospice Policies and Procedures
• Identify trends and implement performance improvement initiatives

Staff Development & Mentorship

• Lead onboarding and orientation for new clinical staff
• Provide ongoing education, coaching, and competency validation
• Mentor staff in clinical skills, documentation, and critical thinking
• Address performance concerns in collaboration with leadership

Care Coordination & IDT Involvement

• Participate in IDT meetings to provide clinical oversight and recommendations
• Ensure appropriate care planning and follow-through across disciplines
• Assist with escalations related to hospitalizations, symptom crises, or service concerns

Operational & Workflow Support

• Assist with daily clinical operations and staffing coordination as needed
• Support triage processes and problem-solve barriers to care delivery
• Collaborate with leadership to improve workflows and staff efficiency
• Assist with the implementation of new programs and initiatives

Qualifications

• Current RN license in the state of practice
• Minimum of 3 years hospice or palliative care experience
• Prior leadership, preceptor, or supervisory experience preferred
• Strong knowledge of end-of-life care and symptom management
• Excellent communication, leadership, and organizational skills

Schedule & Work Expectations

• Full-time, primarily weekday schedule
• No caseload responsibilities
• No on-call, weekends, or holiday requirements
• Field presence required for staff support, joint visits, and facility relationships

Key Competencies

• Clinical expertise in hospice care
• Leadership and staff development
• Problem-solving and decision-making
• Communication and collaboration
• Accountability and initiative

Important Position Distinction

This role is designed to elevate clinical quality and staff support, not to carry productivity expectations. Success in this position is measured by:

• Improved staff retention and satisfaction
• Stronger clinical documentation and survey readiness
• Reduced escalations and hospitalizations
• Enhanced patient and family experience