What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Harmony Hearts Counseling?
Full-Time Receptionist (Temp-to-Hire) – Harmony Hearts Counseling (Dallas, TX)
Compensation: $20/hour – 1099 Contract
Status: Temp-to-Hire (3-Month Evaluation Period)
Schedule: Monday – Friday | 8:30 AM – 4:30 PM
Work Type: Primarily in-office with limited hybrid flexibility
Harmony Hearts Counseling is seeking a reliable, compassionate, and highly organized Full-Time Receptionist to support our growing mental health practice. This is a Temp-to-Hire position, beginning as a 1099 contracted role for the first 90 days, with the opportunity for permanent hire and compensation renegotiation upon successful completion of the evaluation period.
Experience with Noteable EHR is highly preferred; however, we are willing to train the right candidate who is eager to learn. Bilingual candidates are preferred but not required.
Key Responsibilities
- Greet clients and create a welcoming, supportive environment
- Answer phones promptly and professionally with excellent phone etiquette
- Schedule and confirm appointments, maintain provider calendars, and coordinate meetings
- Assist with new client intake, paperwork processing, and accurate documentation
- Enter and update client information in the EHR system (Noteable preferred)
- Assist with prior authorizations and insurance coordination as needed
- Maintain confidentiality and ensure HIPAA compliance
- Support providers and administrative team with daily office operations
- Maintain a clean, organized, and professional office environment
- Upload, manage, and securely store medical records
- Assist with email communication, client follow-ups, and office correspondence
- Provide occasional remote administrative support when necessary
Requirements
- Previous experience in a medical or mental health office preferred
- Experience with Noteable EHR preferred (or willingness to learn)
- Strong communication and customer service skills
- Professional phone etiquette
- Ability to multitask and stay organized in a fast-paced environment
- Attention to detail and reliability
- Familiarity with prior authorizations and insurance processes is a plus
- Ability to maintain confidentiality and professionalism at all times
- Bilingual (English/Spanish) preferred but not required
Compensation
- $20/hour | 1099 Contract for first 90 days
- Position will be evaluated for permanent hire and compensation renegotiation after 3 months
Pay: $20.00 per hour
Expected hours: No more than 40.0 per week
Work Location: In person
Salary : $20