What are the responsibilities and job description for the Initial Billing Specialist position at Harbor Brand?
Harbor is seeking an Initial Billing Specialist to join the Toledo team! This position is responsible for timely, effective and efficient revenue cycle tasks to ensure accurate claim submission and receipt of payment. It also works collaboratively with internal and external customers to obtain, update, submit, and interpret client account information.
Position is full-time, 40 hours per week.
Education/Experience/Other Requirements:
- Certificate in Medical Billing or an associate degree in business, healthcare, accounting, or closely related field required, or may substitute four years related experience in lieu of degree.
- Demonstrated knowledge and understanding of health/behavioral health billing procedures and eligibilities for third-party providers preferred.
- Previous coding experience in a behavioral healthcare setting preferred.
- Strongly prefer prior experience in customer service and behavioral health setting.
- Must have strong attention to detail and be able to communicate effectively with various individuals.
- Competent computer/PC skills using Microsoft Office 365, Excel, and electronic health record systems.
- Must be able to establish daily work priorities and work independently and efficiently to meet deadlines.
- Must be honest, dependable, self-disciplined, organized and be able to work well as a team member.
Essential Job Competencies/Primary Duties:
- Receives incoming questions from clients, payers and/or clinicians regarding client accounts; initiates data submission for any additional information needed, and interprets information back to the client, payer and/or clinician.
- Verifies insurance coverage, co-payment, and coordination of benefits and updates client billing information accordingly.
- Maintains current knowledge regarding public payers, third-party and first-party payment procedures and regulations.
- Reviews charges for accuracy and generates claims for billing to payers and/or clients and follows up timely on claim generation errors.
- Generates file(s) for claim submission and utilizes appropriate clearinghouses to submit claims.
- Monitors and maintains claim rejections in the clearinghouse to effectively clear rejections in a timely manner.
- Monitors trends in submission and rejection and communicates information effectively to Claims Coordinator to assist in resolving system errors and identify potential projects.
- Updates and inputs corrections into EHR/EMR software to prevent future claim rejections.
- Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.
About Harbor:
- A leading provider of mental health and substance use treatment for over 100 years
- 350 clinical staff serve over 24,000 clients across multiple locations and in the community each year
- Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
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- Medical, dental, and vision coverage
- Retirement plan with company match
- Generous paid time off, sick time, and paid holidays
- Tuition and professional license reimbursement programs
- Clinical supervision hours offered
- Employee referral bonuses
- Ability to make a difference in your community!