What are the responsibilities and job description for the Office Personnel position at Hanover Wrecker Service?
Job Overview
We are looking for dependable, detail-oriented Office Personnel to support daily operations involving U-Haul rentals and ignition interlock services. This position includes customer service, scheduling, possible technical tasks, and general office upkeep. MUST BE ABLE TO PASS A BACKGROUND CHECK.
Responsibilities
- Greet visitors and manage front desk operations with professionalism and warmth
- Answer multi-line phone systems promptly, directing calls accurately and courteously
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
- Perform data entry tasks with precision
- Manage customer appointments
- Provide excellent customer support by addressing inquiries via phone, email, or in person with clarity and patience
- Ensure a tidy, organized workspace
- Dispatch and check in U-Haul vehicles
- Perform ignition interlock calibrations (installation ability is a plus but not required)
- File all reports accurately and on time
- Maintain general office cleanliness and organization
- Complete paperwork and documentation as needed
- Assist with additional office tasks as assigned
Skills
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette skills for handling multi-line phone systems and customer interactions
The ideal candidate is reliable, professional, and comfortable working with customers both in person and on the phone. Also, someone who enjoys a mix of administrative work and hands-on responsibilities and takes pride in keeping operations running smoothly.
Join us in creating an energetic workplace where your organizational talents shine This paid position offers an exciting opportunity to develop your administrative skills. We value proactive individuals who thrive on providing outstanding service and maintaining smooth office operations.
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- Life insurance
- Paid time off
Work Location: In person
Salary : $16