What are the responsibilities and job description for the Tow Truck Operator position at Hanover Wrecker Service of TN?
Job Overview
Join our dynamic team as a Tow Truck Operator in Kodak, TN, where you will be the vital link in providing prompt, professional roadside assistance and vehicle recovery services. The ideal candidate will possess excellent customer service skills, ensuring that our clients receive prompt and professional assistance during their time of need. As a Tow Truck Operator, you will be responsible for safely transporting vehicles and providing roadside assistance, while maintaining a high level of professionalism, efficiency, and safety. No experience necessary, just a good attitude and a willingness to learn. Must be able to pass a background check and have a clean driving record.
Duties
- Operate various types of tow trucks to transport vehicles safely to designated locations.
- Provide exceptional customer service by communicating effectively with clients and addressing their needs during roadside assistance calls.
- Conduct pre-trip inspections on tow trucks to ensure they are in safe working condition before heading out on the road.
- Manage conflict situations with professionalism and calmness, ensuring customer satisfaction even in stressful scenarios.
- Maintain accurate records of services provided, including mileage, fuel usage, and any repairs performed.
- Drive responsibly while adhering to all traffic laws and regulations to ensure the safety of yourself and others on the road.
Experience
- Customer service experience is highly valued as you will be interacting directly with clients in various situations.
Shift
We are looking to fill the following position:
Weekend shift (8am-6pm Friday and Mondays), (Saturday and Sunday 10 am to 10 pm)
Join our team as a Tow Truck Operator and become an integral part of providing reliable roadside assistance while enhancing your skills in customer service!
Pay: From $20.00 per hour
Work Location: In person
Salary : $20