What are the responsibilities and job description for the Assistant Quality Assurance Manager position at Hanon Systems?
KEY RESPONSIBILITIES:
- Manage 3M/12M and C/1000 indices, including monthly closing reports.
- Conduct daily monitoring of Dealer/3M claims and lead appeals/disputes with HMG for misrepresented claims.
- Share EWR (Early Warning Reports) and drive continuous claim reduction activities.
- Lead weekly meetings focused on warranty improvement initiatives with customer.
- Present monthly warranty performance results and establish/report comprehensive Quality Improvement Plans.
- Operate and manage regular communication channels with HQ to align quality strategies.
- Progress on weekly issue improvements and review effectiveness verification.
- Technical Diagnosis Analysis, Vehicle Inspection: Conduct on-site investigations of quality issues on actual vehicles.
- Assist manager in establishing, implementing and maintaining the quality management system.
- Responsible for continual improvement activities to enhance the quality system.
- Monitor customer quality performance including supplier/or customer interaction and development.
- Respond to and communicate internally and externally on customer quality issues including updates to customers on status of corrective actions.
- Lead coordination of containment issues to include root cause analysis and implementation of corrective action for process related concerns.
- Work with the cross-function teams (ex. production team) to address customer quality issues, timely resolution of issues, corrective actions and preventive actions.
- Participate in or lead problem solving teams assigned, analyze failure, corrective and preventive action to respond to customer complaints.
- Support the quality inspection process to ensure that products and processes comply with the relevant requirements of the quality management system.
- Support EHS objective.
EDUCATION AND EXPERIENCE:
- Bachelor of Science in Engineering or related field required.
- 3-5 years’ related experience in an automotive manufacturing environment preferred (Minimum 3 years of experience in QA (Preferred).
- Experience with high volume production process preferred.
- Basic metrology skills, Blueprint reading and SPC knowledge.
- Computer skills to include Word, PowerPoint, Excel.
- Excellent communication skills.
- Excellent analytical skills.
SALARY RANGE: $85,000 - $90,000 (USD)
Salary : $85,000 - $90,000