What are the responsibilities and job description for the Customer Service Manager position at Hand & Stone Massage and Facial Spa?
Benefits:
Benefits/Perks
Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry
Goal/Detail Oriented
Energetic, Enthusiastic and Caring Personality
Sales Experience Is REQUIRED
Leadership, Training and Motivational Skills
Evening and Weekend Shifts Required
Strong Computer, Written and Verbal Communication Skills
Job Responsibilities Include
Overall Oversight and Management of Reception Team
Achieve Membership, Service, and Product Sales Targets
Development, Training, and Accountability for Reception Staff
Training and Motivating Sales Team
Reception and Orientation of Clients
Client Reservation Management
Overall Responsibility for Clients Experience in the Spa
Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance
Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.
COME GROW WITH US!
Job Type: Full-time
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Training & development
- Vision insurance
Benefits/Perks
- Employee Appreciation
- Health Insurance available for Full-Time Employee
- Dental, Vision, Life & Accident Insurance
- 401k retirement plan
- Flexible schedules
- Complimentary monthly massage or facial your choice
- Additional employee massages, facials and retail products at a reduced cost
Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry
Goal/Detail Oriented
Energetic, Enthusiastic and Caring Personality
Sales Experience Is REQUIRED
Leadership, Training and Motivational Skills
Evening and Weekend Shifts Required
Strong Computer, Written and Verbal Communication Skills
Job Responsibilities Include
Overall Oversight and Management of Reception Team
Achieve Membership, Service, and Product Sales Targets
Development, Training, and Accountability for Reception Staff
Training and Motivating Sales Team
Reception and Orientation of Clients
Client Reservation Management
Overall Responsibility for Clients Experience in the Spa
Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance
Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.
COME GROW WITH US!
Job Type: Full-time
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Salary : $19 - $21