AUTOMOTIVE SERVICE ADVISOR - Acura

Hanania Acura is looking for an experienced Automotive Service Advisor

Do you thrive in a fast-paced environment where every day is different? Are you passionate about creating great customer experiences and helping people keep their vehicles running smoothly? If so, we want you on our team!

At Hanania Automotive Group, we’re looking for a Service Advisor who can bring energy, organization, and a customer-first attitude to our busy service drive. 

Why You’ll Love Working With Us:

• Competitive pay plan with performance-based bonuses

• Full benefits package including medical, dental, vision, voluntary options, and retirement plans

• Ongoing training and development to grow your career

• Employee discounts on vehicles, parts, and service

• Supportive, fast-paced environment with a team that has your back

• Modern facilities with state-of-the-art tools and technology

What You’ll Do

• Greet and guide customers through the service process with professionalism and care

• Schedule appointments and manage daily service traffic efficiently

• Perform vehicle walk-arounds and gather information to identify service needs

• Provide clear estimates and timelines, keeping customers updated throughout

• Communicate closely with technicians and parts team to keep work on track

• Help customers understand maintenance needs and warranty coverage

• Achieve sales and service goals while building trust and long-term relationships

• Handle payments and process transactions accurately and smoothly

What we need:

• Customer Service Expertise: Proven ability to provide exceptional customer service and maintain high satisfaction levels.
• Goal-Oriented: Ability to set and achieve sales and performance goals.
• Adaptability: Thrive in a fast-paced environment with multiple priorities.
• Communication Skills: Strong interpersonal skills and effective communication abilities.
• Organizational Skills: Excellent organization and follow-up skills, with experience in working with technology.
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

APPLY NOW to become an Automotive Service Advisor at Hanania Automotive Group and help us provide unparalleled service to our valued customers!

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.