What are the responsibilities and job description for the Program Coordinator (NORC) position at HANAC?
Hourly Rate: $29.705
FLSA Status: Non-Exempt
Program: NORC Queensview/North Queensview
Reports to: Program Director
Position Type: Hourly (Non-Exempt)
Work Schedule: Monday–Friday: 8:00 AM – 4:00 PM
About HANAC, Inc.
HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.
Job Summary: Assists the Program Director with implementing program policies and
services to the program's clients. Responsible for maintaining program's records and reports. Answering phones in a professional manner and scheduling appointments. Assisting Program Director with general inquires.
Essential Functions:
rypO8x79Li
FLSA Status: Non-Exempt
Program: NORC Queensview/North Queensview
Reports to: Program Director
Position Type: Hourly (Non-Exempt)
Work Schedule: Monday–Friday: 8:00 AM – 4:00 PM
About HANAC, Inc.
HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.
Job Summary: Assists the Program Director with implementing program policies and
services to the program's clients. Responsible for maintaining program's records and reports. Answering phones in a professional manner and scheduling appointments. Assisting Program Director with general inquires.
Essential Functions:
- Input data into HANAC data program and assist Program Director with DFTA STARS database input
- Interviewing clients for needs assessment (can be done by phone or in office)
- Providing case assistance in acquiring and completing required forms and gathering verification information for as needed
- Follow up client's cases on regular basis to assure resolution of issues identified as well as identify possible new issues
- Attend required training, in-house or at other venues, to keep abreast of laws, regulations, services, and issues affecting defined clientele
- Maintaining case service log for documenting time, issues, and resolutions
- Computer entry of program required statistics
- Attending staff meetings with the Program Director
- Follow established on-site safety and emergency procedures
- Creating the monthly newsletter and emailing it to clients
- Excellent communication skills including oral and written with ability to work with clients in crisis
- In absence of Program Director, assume supervisory duties
- Other tasks as may be required and needed
- Associate's Degree or higher and demonstrated experience working in social services.
- Must be flexible, detail-oriented, responsible, reliable, professional, able to work as a team member, and contribute to a positive work environment.
- Must be able to multi-task and take initiative.
- Bilingual fluency (English/Spanish or English/Greek) highly preferred
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Salary : $30