What are the responsibilities and job description for the Wholesale Assistant position at HAMRICK'S INC?
Job Type
Full-Time Hourly
Shift
Day
Location
Gaffney, SC (Wholesale/Ecommerce)
Immediate Supervisor
Wholesale Manager/Supervisor
Benefits
401k
Health Insurance
HSA Contributions
Dental & Vision
Life Insurance
Critical Illness Insurance
Voluntary Short-Term Disability
Vacation Pay (based on eligibility guidelines)
Holiday Pay (8 hours)
Christmas Bonus
Employee Recognition Program
EAP Program
Referral Program
Perks
Competitive wages
Flexible schedules
Closed on Sundays
Unique team culture
'Promote from within' philosophy
Comprehensive benefit package
Employee discount
Summary
The Wholesale Assistant supports the Wholesale Manager by entering and processing wholesale customer orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment. This position would also assist in resolving customer inquiries regarding orders, billing, and shipping, receiving and preparing incoming wholesale merchandise, and maintaining wholesale reporting data records
Responsibilities
Enter wholesale customer orders received by phone or email
Pull and prepare items for wholesale order fulfillment
Prepare and hang incoming wholesale merchandise for stock as needed
Receive incoming wholesale merchandise from the distribution center and stores
Organize, ticket, and separate wholesale samples
Answer customer inquiries and resolve issues related to orders, billing, and shipping
Code and process wholesale billing, invoicing, and payment transactions
Prepare wholesale reporting and data management records
Escalate issues beyond authorized limits to the Wholesale Manager
Communicate and coordinate daily order and account activity with the Wholesale Manager
Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers
Support the Wholesale Manager with order and account administration as directed
Qualifications
Strong attention to detail, organizational, and problem-solving skills
Ability to perform task quickly and accurately
Strong communication skills; self-starter; able to understand and follow directions independently
Must have adequate vision, speech, hearing, and physical ability to perform essential job functions
Have ability to stand for extended periods of time, walk and bend
Ability to lift up to 25 lbs.
Required Experience
Experience in NetSuite and Shopify
Working knowledge of Excel; comfortable in learning other programs such as AS400, Outlook, and others
Required Education
High School or equivalent
A family-owned retail department store.
Hamrick's is a family-owned retailer with 81 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service.
Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People, people just like you!
We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office.
At Hamrick's we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair expectations for our employees.
Join our team and contribute to a legacy of success as we celebrate our 80th year!!
Benefits:
Employee Discounts, Job Training