NetSuite Administrator

Job Type

Full-Time Salary

Shift

Day

Location

Gaffney, SC (Corporate)

Immediate Supervisor

Director of Information Technology/ CFO

Benefits

• 401k

• Health Insurance

• HSA Contributions

• Dental & Vision

• Critical Illness Insurance

• Voluntary Short-Term Disability

• Paid Time Off (per guidelines)

• Vacation Pay (based on eligibility guidelines)

• Holiday Pay (per guidelines)

• Christmas Bonus

• Annual Performance Reviews

• Sales Performance Bonuses (discretionary)

• Bereavement Pay

• Employee Discount

• EAP Program

• Referral Program

• Jury Duty

Perks

• Competitive wages

• Flexible schedules

• Closed on Sundays

• Unique team culture

• 'Promote from within' philosophy

• Comprehensive benefit package

• Employee discount

Summary

The NetSuite Administrator is responsible for the day-to-day administration, configuration, security, and optimization of Hamrick's NetSuite environment. This role serves as the internal subject-matter expert and primary escalation point for all NetSuite-related requests, supporting a multi-module implementation that includes NetSuite ERP, Planning & Budgeting, Projects, Merchandising, SuiteCommerce, and Finance. The Administrator will work closely with functional stakeholders, technical team members, and executive leadership to ensure system integrity, data security, and continuous improvement of business processes.

*This position requires being on-site five days per week. Occasional travel to store locations or vendor/partner sites may be required.*

Responsibilities

• Administer and maintain all NetSuite environments (Production, Sandbox, Development), including configuration, customization, and ongoing tuning.

• Create, manage, and maintain NetSuite Centers – custom centers, roles, and dashboards – aligned to departmental functions and user needs.

• Design, build, and manage both standard and custom roles and permission sets, ensuring least-privilege access principles are applied consistently.

• Conduct regular audits of roles, permissions, workflows, SuiteScripts, and saved searches to ensure accuracy, security, and compliance with company confidentiality policies.

• Maintain thorough documentation of system configurations, customizations, and change history.

• Own and enforce NetSuite access control policies, ensuring sensitive financial, operational, and personnel data is protected in accordance with company confidentiality standards.

• Lead periodic access reviews and role recertification processes; remediate findings promptly.

• Collaborate with HR, Finance, and Operations leadership to define and maintain appropriate access levels by role and department.

• Monitor system activity logs and audit trails for anomalous access or configuration changes.

• Serve as the escalation contact for technical and super users requesting the development of workflows, SuiteScripts (SuiteFlow, SuiteScript 1.0/2.x), and advanced saved searches.

• Design, build, and test workflows and scripts that automate business processes and reduce manual effort across ERP, Finance, Merchandising, and SuiteCommerce modules.

• Review and quality-control customizations developed by internal or external resources prior to deployment.

• Maintain a library of reusable scripts, templates, and workflow components for long-term scalability.

• Support the ongoing NetSuite implementation, working alongside implementation partners, internal project managers, and functional teams across ERP, Planning & Budgeting, Projects, Merchandising, SuiteCommerce, and Finance modules.

• Assist with data migration, integration configuration, User Acceptance Testing (UAT), and go-live cutover activities.

• Translate business requirements into technical specifications and system configurations.

• Serve as a liaison between end users and the implementation partner during active project phases.

• Manage and maintain integrations between NetSuite and third-party systems, including middleware platforms, APIs, and SuiteIntegrator/REST-based connectors.

• Provide integration support and troubleshooting for WMS connectivity; direct experience with Infios (formerly Körber) WMS integration is highly preferred.

• Support integration touchpoints with Oracle Retail platforms, including Customer Engagement (CE) and xStore POS, where applicable.

• Assist with Oracle APEX and Oracle RDS environments integrated into the NetSuite ecosystem, including data flow monitoring and issue resolution.

• Provide Tier 2/3 technical support for NetSuite users across all modules, escalating to Oracle/NetSuite support as needed.

• Develop and maintain end-user training materials, system guides, and knowledge base documentation.

• Facilitate onboarding and access provisioning for new users; manage offboarding and access deprovisioning.

• Champion best practices and system adoption across the organization.

Qualifications

• ***Preferred/ A Plus***

• Experience integrating NetSuite with a Warehouse Management System (WMS); direct experience with Infios (formerly Körber) WMS is a significant advantage.

• Knowledge of Oracle Retail, specifically Customer Engagement (CE) and xStore POS, including integration experience with NetSuite.

• Experience with Oracle APEX application development or Oracle RDS, with integration touchpoints to NetSuite.

• Familiarity with SuiteCommerce or SuiteCommerce Advanced configuration and administration.

• NetSuite Administrator or SuiteFoundation certification.

• Experience with RESTlets, REST APIs, or middleware platforms (e.g., Dell Boomi, Celigo, MuleSoft) for NetSuite integration.

• Prior experience in retail, distribution, or multi-location apparel environments.

Required Experience

• 3-7 years of hands-on NetSuite administration experience in a mid-size to enterprise environment.

• Demonstrated expertise in creating NetSuite Centers and configuring role-based dashboards.

• Fluency in building and managing standard and custom roles, permissions, and access controls.

• Experience auditing roles, permissions, workflows, SuiteScripts, and saved searches.

• Proficiency with SuiteFlow (workflow builder), SuiteScript 2.x, and saved search development.

• Strong working knowledge of NetSuite ERP modules including General Ledger, AP/AR, Inventory, and Order Management.

• Experience supporting or participating in a NetSuite implementation.

• Excellent verbal and written communication skills; ability to translate technical concepts for non-technical stakeholders.

• Strong organizational skills with the ability to manage multiple priorities concurrently.