What are the responsibilities and job description for the Front Desk Receptionist position at Hampton Inn?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This pivotal role is the first point of contact for our clients, providing exceptional customer service and administrative support. The ideal candidate will possess strong time management skills and be proficient in various software applications, ensuring smooth operations at the front desk.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Manage incoming calls, directing them to the appropriate personnel or department.
- Schedule appointments and maintain the calendar for the office.
- Perform data entry tasks accurately and efficiently.
- Handle office management duties including supply inventory and organization.
- Assist with billing and invoicing.
- Maintain confidentiality of sensitive information while ensuring compliance with company policies.
- Provide support to dental or medical staff as required, including managing patient records.
- Utilize Google Suite for document creation, communication, and collaboration with team members.
Requirements
- Proven experience as a receptionist or in a similar administrative role.
- Strong customer service skills with a focus on client satisfaction.
- Excellent time management abilities to handle multiple tasks efficiently.
- Familiarity with dental or medical receptionist duties is a plus but not required.
- Strong organizational skills with attention to detail for effective office management.
- Ability to work independently as well as part of a team in a fast-paced environment.
Job Type: Part-time
Benefits:
- Employee discount
Experience:
- Front desk: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- King George, VA 22485 (Required)
Ability to Relocate:
- King George, VA 22485: Relocate before starting work (Required)
Work Location: In person