What are the responsibilities and job description for the Part Time Night Auditor position at Hampton Inn & Suites by Hilton?
Hampton Inn and Suites by Hilton is seeking a friendly, energetic individual for the position of Night Audit/Front Desk at our property in St. Cloud. This position is for two to three overnight shifts per week (11pm-7am) with opportunity for additional daytime shifts (7am-3pm or 3pm-11pm) if desired. Weekend Availability is a must. Our Night Audit/Front Desk staff have the opportunity to interact with many different people, both guests and hotel staff, so friendly individuals with a passion for customer service will love this job!
Job Overview
Night Auditor is responsible for balancing the revenue and expense transactions that occurred during the day at the hotel, as well as operating the front desk during the overnight shift.
Front desk agents are responsible for helping guests make reservations over the phone and in person, greeting and registering the guests upon arrival, providing outstanding customer service during their stays, and settling their accounts upon departure.
Essential Job Functions
- Closing and balancing all room accounts
- Counting and balancing cash and credit card receipts
- Balancing direct bill accounts
- Verifying and balancing vouchers
- Running a trial balance report
- Investigation or analyzing out-of-balance situations
- Making Adjustment or corrections to accounts as needed
- Completing various computer audit reports
- Registering guests
- Making reservations
- Answering the phone
- Conducting security walks
- Addressing and efficiently resolving noise complaints
Some of the essential Job Functions · Closing and balancing all room accounts· Balancing direct bill accounts· Registering guests· Making reservations· Answering the phone· Conducting security walks
Qualifications & Requirements · Must be able to problem solve in order to resolve guest issues· Must be able to respond to emergency situations· Must be able to work independently and with minimal supervision· Able to work in a fast paced environment· Provide excellent customer service· Exceedingly organized and efficient with the ability to multitask· Computer literate· Flexible schedule
Job Type: Part-time
Pay: From $16.00 per hour
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $16