What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn Sayre?
As the Front Desk Agent, you are the first impression of our hotel staff and are instrumental in every guest's experience at our hotel.
The ideal candidate for this position:
- Has excellent verbal, comprehension, listening and problem-solving skills.
- Displays a positive, upbeat attitude.
- Must be punctual, come to work in uniform, and maintain professional atmosphere.
- Communicate with all other departments in a respectful, effective, and timely manner.
- Ensure prompt and courteous service to guests and that all guest experiences exceed expectations.
- Must have open availability including holidays and weekends. We are open 24hrs a day, 7 days a week
Benefits:
- 401(k)
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time Off