Front Desk Agent

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and ensure seamless office management. Your positive attitude and organizational skills will help create a professional and inviting environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office functions.

Responsibilities

• Greet visitors and clients warmly, ensuring a positive first impression at all times
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle scheduling tasks, booking reservations and groups.
• Perform data entry, filing, and document proofreading to maintain accurate records and support office operations
• Utilize computer skills including Microsoft Office, Google Workspace, and other office management software to complete administrative tasks
• Assist with clerical duties such as photocopying, faxing, and organizing files to keep the office running smoothly
• Provide customer support by addressing inquiries promptly and professionally in person or via phone or email
• Maintain organization of office supplies and manage inventory levels for essential materials
• Support additional administrative functions like proofreading documents, managing personal assistant tasks, or supporting medical/dental receptionist duties as needed

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills
• Experience handling multi-line phone systems and providing excellent customer service
• Familiarity with computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry tools
• Bilingual abilities are highly valued to assist diverse client needs effectively
• Clerical experience involving filing, proofreading, calendar management, and time management skills.
• Hotel Experience and front desk reception preferred.
• Demonstrated ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

Join us as a Front Desk Agent to be the friendly face that keeps our office organized and running smoothly! Your proactive approach and dedication will make a meaningful impact on our team’s success.

Pay: $15.00 - $15.50 per hour

Work Location: In person

Benefits:

Salary : $15 - $16