What are the responsibilities and job description for the FRONT DESK AGENT position at Hampton Inn Huntsville-Arsenal/South Pkway?
Job Overview
THIS IS FOR 3PM - 11PM SUNDAY THROUGH THURSDAY NIGHTS.
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your proactive approach and excellent communication skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office functions.
Duties
- Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a warm first impression
- Answer multi-line phone systems promptly and courteously, directing calls efficiently to appropriate departments or personnel
- Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
- Handle data entry, filing, and document proofreading to maintain accurate records and support office operations
- Assist with office management tasks such as supply inventory, mail distribution, and maintaining cleanliness of the reception area
- Provide customer support by addressing inquiries, providing information about services, and resolving basic issues with a friendly attitude
- Support clerical tasks including typing correspondence, managing office emails, and supporting administrative projects as needed
Requirements
- Proven experience in office management or administrative roles with strong clerical skills
- Exceptional computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and phone etiquette to handle high-volume calls professionally
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Strong organizational skills with keen attention to detail for data entry, proofreading, and filing tasks
- Excellent time management skills to prioritize tasks efficiently in a fast-paced environment
- Previous experience as a receptionist or personal assistant is preferred; familiarity with medical or dental receptionist duties is a plus
- Ability to demonstrate professionalism, patience, and excellent customer service at all times
Join us in creating a welcoming atmosphere where every visitor feels valued! This role offers the chance to grow your administrative career while making a meaningful impact in our organization. We are committed to supporting your success through comprehensive training and a positive work environment.
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $12