Front Desk Attendant

Hampton Inn by Hilton is a globally recognized hotel chain known for its exceptional hospitality and customer service. Focused on providing clean, comfortable accommodations and outstanding guest experiences, Hampton Inn is a trusted choice for business and leisure travelers alike. With a commitment to creating a welcoming atmosphere, the brand takes pride in fostering a culture of friendliness, teamwork, and professional growth for its employees. Join a reputable leader in the hospitality industry, dedicated to excellence and a spirit of service.

We are seeking a full-time Front Desk Attendant to join our team at Hampton Inn by Hilton in Clarksville, IN. This on-site position entails greeting and assisting guests during check-in and check-out, handling reservations, answering phone calls, addressing inquiries, and ensuring a seamless guest experience. Additional responsibilities include processing payments, managing guest requests, and maintaining an organized, welcoming reception area while providing exceptional customer service at all times.

• Strong customer service skills with experience in managing guest relations and ensuring satisfaction
• Proficiency in receptionist duties, including handling check-ins/outs, managing reservations, and maintaining detailed records
• Excellent phone etiquette and communication skills to manage inquiries professionally and courteously
• Knowledge of clerical tasks, organizational skills, and familiarity with basic office equipment
• Flexibility to work in shifts, including weekends and holidays
• Ability to multitask and remain calm under pressure in a fast-paced environment
• Prior hospitality or front desk experience is a plus
• High school diploma or equivalent; further education in hospitality management is a bonus