What are the responsibilities and job description for the Full Time-Front Desk Clerk position at Hampton Inn and Suites Lawton?
Job Overview *****Hilton Experience Preferred*******
We are seeking a motivated and friendly Front Desk Agent to join our team. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming environment. The ideal candidate will possess strong time management skills, computer literacy, and excellent phone etiquette. Your ability to multitask and maintain a professional demeanor will be essential in managing daily operations effectively.
Responsibilities
- Greet and assist guests upon arrival, providing a warm and welcoming atmosphere.
- Handle incoming calls with professionalism, addressing inquiries and directing calls as necessary.
- Manage appointment scheduling and confirmations efficiently to optimize time management.
- Maintain accurate records through effective proofreading and data entry in our systems.
- Assist with administrative tasks as needed, including filing and maintaining office organization.
- Utilize Google Workspace to manage documents, spreadsheets, and communication effectively.
- Collaborate with team members to ensure smooth operation of front desk activities.
Qualifications
- Previous experience as a personal assistant or in customer service is preferred.
- Familiarity with dental or medical receptionist duties is a plus but not required.
- Strong computer literacy skills with proficiency in Google Workspace applications.
- Excellent time management abilities to prioritize tasks effectively.
- Exceptional phone etiquette and communication skills for interacting with clients.
- Detail-oriented with strong proofreading capabilities to ensure accuracy in documentation.
If you are passionate about providing outstanding service and thrive in a dynamic environment, we encourage you to apply for the Front Desk Agent position today!
Job Type: Full-time
Benefits:
- Employee discount
Work Location: In person