Public Area Attendant

Public Area Attendant Job Description

Position Summary: As the Public Area Attendant, you are responsible for cleaning the common areas and exterior of the hotel and to have them ready to welcome guests. You must perform all Public Area Attendant duties in accordance with the Company policies and procedures.

Reports to: The Executive Housekeeper is your immediate supervisor. In the absence of the Executive Housekeeper, the

General Manager is your immediate supervisor. In the absence of your immediate supervisors, the Regional Manager assigned to the hotel is available to answer questions.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Offers courteous and sincere hospitality at all times. Understands what is meant by “good guest service”. (Provides the public with uniform, consistent, efficient, courteous, high-quality service in addition to a clean hotel and grounds.)

2. Answers questions about the hotel and community, is knowledgeable about the location of attractions, restaurants and shopping, and answers complaints or concerns by the guests.

3. Is part of the hotel’s security team and is responsible for immediately reporting any potential safety or security hazards to immediate supervisor.

4. Obtains daily cleaning schedule and tasks from immediate supervisor.
5. Cleans and maintains all lobbies, public areas and public restrooms.
6. Cleans walls and vacuums stairwells and hallways.
7. Sweeps and mops floors of all entrances.
8. Empties and cleans outdoor trash and ashtrays.
9. Polishes furniture and fixtures.
10. Vacuums/mops and polishes elevators.
11. Cleans the lobby floor.
12. Keeps the back areas and closets of hotel neat and clean.
13. Ensures mirrors and doors are clean and mark-free.
14. Removes all trash from common areas, parking lot and exterior areas of the hotel.
15. Regularly checks all lobby restrooms/wash rooms to ensure cleanliness.
16. Restocks all supplies including toilet paper, soap and hand towels in the lobby restrooms/wash rooms.
17. Ensures all surfaces are clean and tidy.
18. Cleans the exercise room including the equipment, floors, mirrors and walls. Restock supplies if needed.
19. Cleans the pool area including furniture, floor, glass and doors. Restock supplies if needed
20. Cleans and sets up meeting rooms when required.
21. Takes all lost and found items to the front desk, tagged with location, article(s), and date.
22. Advises immediate supervisor immediately of any necessary repair or maintenance for all guest areas.
23. Restocks attendant's cart at the end of the shift.
24. Empties vacuum cleaners daily and takes trash to outside trash dumpster.
25. Cleans and maintains outdoor spaces including, but not limited to, patios, sitting areas and furniture.
26. Assists Room Attendants and Laundry Attendant as necessary.
27. Complies with BBP, OSHA, and Hazcomm 2012 standards. Knows the potential hazards of any chemicals used and the proper personal protective equipment required. Uses personal protective equipment as directed by Safety Data Sheets.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

To perform the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms heights up to 72 inches. The employee is required to frequently walk up and down stairs, bend to the floor, lift, push and pull weights up to 50 pounds. The employee is required to push a stocked housekeeping cart weighing approximately 200 lbs. and reach items on the top of the cart, which is

Revised April 2018

Public Area Attendant Job Description approximately 48 inches from the floor. In addition, the employee must be able to reach the lowest shelf on the cart at an approximate height of 6 inches from the floor. Scrubbing involves repetitive pushing and pulling with hands, arms, elbows, and shoulders. Scrubbing also involves extensive bending, stooping and kneeling.

Other Duties:

1. Deep cleans public areas as required.
2. Cleans the HVAC unit filters and covers as required.
3. Performs any additional duties that, from time to time, may be assigned by immediate supervisor.
4. Completes all on-going required trainings and certifications, and trainings suggested by the General Manager or Brand

Standards.

This is not a complete list of all responsibilities, skills, duties, requirements, efforts and working conditions associated with the job.
While this job description is intended to be a representative explanation of the current job duties, management reserves the right to revise the job duties or to require that other or different duties be performed when circumstances change (emergencies, changes in personnel, workload, etc.).

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

Salary : $13