What are the responsibilities and job description for the Front Desk Agent position at Hampton by Hilton?
Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative functions. Your proactive approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team environment.
Duties
- Greet visitors, clients, and staff warmly, ensuring a professional and friendly atmosphere at all times
- Manage multi-line phone systems efficiently, directing calls accurately and courteously
- Handle data entry tasks with precision using productivity software such as Microsoft Office and spreadsheets
- Maintain organized filing systems and manage office supplies to support daily operations
- Assist with calendar management and scheduling appointments or meetings for staff and clients
- Support administrative tasks including proofreading documents, managing correspondence, and maintaining client communication records
- Utilize technical proficiency in computer literacy and office management tools to streamline workflow and improve productivity
Qualification
- Proven experience in front desk roles with strong clerical skills
- Excellent customer service skills with the ability to communicate effectively via phone and in person must be 18 order with 1 year experience
Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise. We value proactive individuals who thrive in fast-paced environments and are eager to contribute their skills toward organizational success. All paid positions offer meaningful opportunities for growth within a supportive workplace culture.
Pay: $12.00 - $14.00 per hour
Work Location: In person
Salary : $12 - $14