What are the responsibilities and job description for the Front Desk Supervisor/Manager position at Hampton by Hilton?
Job Overview
We are seeking a dynamic and energetic Front Desk Supervisor/Manager to lead our guest services team. This pivotal role involves overseeing daily front desk operations, ensuring exceptional guest experiences, and maintaining smooth communication across departments. As a frontline ambassador, you will foster a welcoming atmosphere, manage guest inquiries with professionalism, and uphold the highest standards of hospitality management.
Qualifications
- Proven experience in hospitality management or hotel front desk operations, with a strong background in guest services.
- Hilton background preferred, not required.
- Knowledge of night audit procedures and hotel operations is highly desirable.
- Exceptional communication skills with strong phone etiquette.
- Flexible availability, most shifts will be evenings and weekends.
Pay: $ $18.00 per hour
Work Location: In person
Salary : $18