What are the responsibilities and job description for the Table Server position at HalfSmoke?
Title: Server
Reports to: Management Team
Summary of Position:
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server primary objective is to show our guests such a marvelous time, they will want to return again and again.
Duties & Responsibilities:
-Welcome and greet guests.
-Make all our guests feel comfortable and let them know you’re there to personally take care of them.
-Inform guests of specials and menu changes.
-Make recommendations you genuinely feel your guests will enjoy.
-Answer questions about our food, beverages and other restaurant functions and services.
-Enter orders in our point-of-sale system.
-Perform side work at the start and end of each shift.
-Maintain clean server station.
-Accept payment, process credit card charges or make change (if applicable).
-Be ready and willing to assist fellow team members as situations arise.
-Be ready and willing to assist runners with clearing and resetting tables.
-Thank guests for their visit and invite them to return.
-Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
-Ensure proper cash-handling procedures are being followed as set by the management team.
-Serve the appropriate portions of food to guests using standards set by HalfSmoke.
-Be able to communicate effectively.
-Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
-Be able to work in a standing position for long periods of time (up to 5 hours).
-Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
-Dressed and ready to work 10 minutes before shift begins.
Salary : $17 - $45