What are the responsibilities and job description for the Runner position at HalfSmoke?
Title: Runner
Reports to: Management Team
Summary of Position:
Ensure each guest has an exceptional experience. Remove used tableware, and clear and reset tables after guests leave.
Duties & Responsibilities:
-Obtain service area assignment at the beginning of each shift.
-Promptly greet guests.
-Remove used tableware.
-Clear tables after guests.
-Check on guest's satisfaction after two bites/two minutes.
-Check floor and clean as required.
-Inspect assigned restroom every 30 minutes and clean as needed.
-Respond appropriately to guest requests. Communicate guest requests to as needed.
-Communicate with server and hostess to assure efficient seating, table utilization and customer service.
-Assist host as needed, especially with large parties and during peak periods.
-Thank guests as they are leaving
-Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
-No previous restaurant experience required.
-Have working knowledge of the predominant language(s) of our guests.
-Be able to lift, reach, bend and stoop.
-Be able to work in a standing position for long periods of time (up to 5 hours).
-Dressed and ready to work 10 minutes before shift begins.