What are the responsibilities and job description for the Host position at HalfSmoke?
Title: HOST/HOSTESS
Reports to: Management Team
Summary of Position:
Welcome and warmly greet guests on arrival, answer questions, and create an unique experience that no guest has encountered before.
Duties & Responsibilities:
-Warmly and graciously greet all guests upon arrival.
-When possible, open the front door for guests entering or leaving the restaurant.
-Provide guests with estimated waiting time.
-Accommodate special seating requests for guests whenever possible.
-Offer guests a menu and answer any questions they may have.
-Thank guests as they leave and invite them to return.
-Helps maintain overall cleanliness and appearance of the café.
-Full knowledge of menu, and capable of answering all questions.
-No previous restaurant experience required.
-Be able to working in a standing position for long periods of time (up to 5 hours).
-Be able to communicate clearly and effectively.
-Must have exceptional grooming habits.
-Dressed and ready to work 10 minutes before shift begins.