Sales Associate FT - Wendover ReStore

Job Title: Full Time Sales Associate

Location: Habitat for Humanity Wendover ReStore – Charlotte Metro Area

Pay Rate: $17.75/hour

Schedule: Full-time; requires flexibility to work weekdays, weekends, and occasional holidays.

Why Join Habitat for Humanity of the Charlotte Region?

At Habitat Charlotte Region, we believe everyone deserves a safe, affordable place to call home. When you join our team, your work directly supports families and strengthens neighborhoods across our community.

Together we build community impact. Since our inception in 1983, we have served over 5,000 local families, proving that affordable housing changes the trajectory of our entire region. Our work is driven by a commitment to community strength, marked by:

• 2,100 New homes sold to local families.
• 1,600 Families served through critical home repairs.
• 325 Existing homes renovated to maintain safe, affordable housing.
  
  
  

Join us and be part of a team that has been transforming the Charlotte Region for over four decades.

In addition to meaningful work, Habitat Charlotte Region offers competitive compensation, comprehensive benefits, and a healthy work-life balance—because caring for our community starts with caring for our people.

Position Summary

The Sales Associate is a frontline representative of the ReStore, responsible for delivering outstanding customer service and creating a positive shopping experience. This role involves assisting customers with product inquiries, maintaining a clean and organized sales floor, restocking merchandise, and supporting the overall efficiency of daily retail operations. The Sales Associate plays a vital role in promoting the ReStore’s mission by ensuring a welcoming, safe, and engaging environment for all shoppers.

Key Responsibilities

• Serve as a lead cashier, processing all customer transactions quickly and accurately using the POS system
• Maintain a balanced cash drawer and follow all cash handling procedures
• Greet customers warmly and assist with questions, purchases, and general inquiries
• Promote positive customer experience at the register and throughout the sales floor
• Support merchandising efforts by pricing, stocking, and organizing products as needed
• Help maintain cleanliness and organization at the front end and throughout the store
• Assist customers with loading purchases, with occasional lifting of heavy items (up to 50 lbs)
• Follow all store safety, operational, and customer service policies
• Actively represent and promote the mission and values of Habitat Charlotte Region
  
  
  

Qualifications

Qualifications:

• Strong commitment to customer service and transaction accuracy
• Ability to handle cash and operate a POS system confidently
• Friendly, helpful attitude with strong communication skills
• Able to lift/move up to 50 pounds and stand/walk for long periods
• Team-oriented, dependable, and punctual
• Supportive of Habitat for Humanity’s mission and service values
• Flexible availability, including weekends
  
  
  

Work Environment

This role is active and physical, involving frequent standing, lifting, and working in both retail and donation/warehouse spaces. It also includes regular interaction with a diverse customer base, donors, volunteers, and staff.

Required Knowledge, Skills And Abilities

• Strong communication skills
• Customer Service experience
• Show initiative
  
  
  

Work Environment

This position requires working indoors in a retail setting, outdoors in all types of weather, and in warehouse settings with or without climate control.

Physical Demands

• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to perform repetitive movements over long periods of time
• Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
• Ability to work flexible schedule, including evenings, weekends, and holidays
  
  
  

Estimated Time Commitment

Average of 40 hours per week. Shifts may begin as early as 9:30AM and end as late as 7:30PM, as scheduled by supervisor.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C

• 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.