What are the responsibilities and job description for the New Construction Punch & Warranty Supervisor position at Habitat for Humanity of the Charlotte Region?
Description
Punch and Warranty Supervisor
Location: Charlotte Region
Schedule: Full-time (Tuesday–Saturday)
Starting Salary: $55,000 per year
Reports to: Director of New Construction
Position Summary
The Punch and Warranty Supervisor plays a vital role in supporting the New Construction team throughout the home build process, with a specific focus on ensuring smooth project closings and managing post-construction warranty procedures. This role combines hands-on construction work, volunteer leadership, homeowner support, and quality assurance to uphold Habitat for Humanity's standards of excellence.
Essential Functions Warranty Oversight
Required Knowledge, Skills, and Abilities
All applicants are required to complete pre-employment background screening, drug test, and motor vehicle record search.
Punch and Warranty Supervisor
Location: Charlotte Region
Schedule: Full-time (Tuesday–Saturday)
Starting Salary: $55,000 per year
Reports to: Director of New Construction
Position Summary
The Punch and Warranty Supervisor plays a vital role in supporting the New Construction team throughout the home build process, with a specific focus on ensuring smooth project closings and managing post-construction warranty procedures. This role combines hands-on construction work, volunteer leadership, homeowner support, and quality assurance to uphold Habitat for Humanity's standards of excellence.
Essential Functions Warranty Oversight
- Manage warranty processes for both New Construction and Existing Home projects
- Intake and tracking of new warranty requests
- Triage and respond to warranty concerns
- Perform repairs or assign them to appropriate construction staff
- Develop and implement a homeowner maintenance skills training program in partnership with Family Services
- Support the New Construction team in the final phases of projects
- Spend up to 3 days per project during punch phase to ensure clean, timely closings
- Assist with internal quality control inspections
- Lead volunteer groups when needed due to scheduling conflicts
- Serve as an OSHA Competent Person, supporting the implementation of a comprehensive construction safety program
- Maintain required safety certifications (CPR/First Aid, OSHA 10-hour, OSHA Competent Person – HFHI training)
- Work closely with the Director of New Construction to establish and maintain consistent operational practices
- Carry out Habitat for Humanity of the Charlotte Region-related tasks as requested
Required Knowledge, Skills, and Abilities
- Strong organizational and problem-solving skills
- Ability to manage multiple tasks and timelines effectively
- Experience leading teams, volunteers, or subcontractors in a construction setting
- Excellent communication and interpersonal skills
- Required Certifications:
- CPR/First Aid
- OSHA 10-hour
- OSHA Competent Person (Habitat for Humanity International training)
- Must be able to work in both office and construction site environments, including exposure to varying weather conditions
- Physical requirements include:
- Lifting up to 75 lbs. unassisted
- Climbing ladders and scaffolding
- Working on roofs and in crawl spaces
- Navigating uneven terrain
- Responsible for managing HabiCorps, volunteers, and subcontractors as needed
- Coordinate closely with site supervisors and project managers
- Full-time (40 hours per week)
- Tuesday–Saturday work schedule required
All applicants are required to complete pre-employment background screening, drug test, and motor vehicle record search.
Salary : $55,000
