Facility Management Administrator (Bilingual ENG/KOR)

The Facility Management Coordinator for H Mart provides essential administrative support to ensure the effective maintenance and management of H Mart stores.

This role oversees daily help desk operations, ensuring service requests are promptly assigned, tracked, and completed within expected timeframe. Responsibilities include coordinating with vendors for facility needs, processing invoices and payments, purchasing parts and equipment, and supporting in-house technicians. Additionally, the role involves scheduling and documenting maintenance and repairs, liaising with external contractors, and conducting periodic store visits to follow up on facility requests. The ideal candidate will have strong organizational and communication skills to facilitate smooth facility operations across multiple store locations.

Responsibilities but not limited to:

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
• Monitor ticket progress to ensure tasks are completed within expected time-frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs

Qualifications / Skills:

• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
• Good communication skills to negotiate with vendors and speak with store managers
• Must be able to safely operate company motor vehicle and possess a valid driver’s license
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required
• Able to travel domestically
• Excellent written, verbal, and interpersonal communication abilities
• Self-motivated with the ability to work both independently and in a team
• Bilingual in Korean and English language preferred

Benefits:

• Health, Dental & Vision insurance per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
• HSA (Health Savings Account) per company policy
• EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• GTL (Group Term Life Insurance) and AD&D (Accidental death & Dismemberment) per company policy
• BTA  (Business Travel Accident Insurance)
• Relocation Assistance*
• Paid-sick leave (PSL) & Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Company Resort
• Holiday Gift certificates per company policy

*Upon qualification

Work Hour : 

• Mon - Fri : 7:30 am - 4:30 pm (lunch 11:30 am - 12:30 am) 

Annual Salary : $49,400.00 ~ $54,340.00, FLSA Non Exempt

Work Location : 

• 1228 Elden St, Herndon, VA 20170 or 350 Prince Georges Blvd, Marlboro, MD 20774

Salary : $49,400 - $54,340