What are the responsibilities and job description for the Medical Office Assistant (MOA) position at H/K/B Cosmetic Surgery?
We have an exciting opportunity for a full-time Medical Office Assistant to join our upscale plastic surgery center! This position would work in our Oklahoma City location.
A bit about the position: Helps patients by providing clinical and business office assistance in a health care setting.
What Can You Expect In The Role
A bit about the position: Helps patients by providing clinical and business office assistance in a health care setting.
What Can You Expect In The Role
- Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries.
- Prepares patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient, reviewing and/or recording medical history, taking vital signs, confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
- Educates patients by providing medication and diet information and instructions; answering questions.
- Completes records by recording patient examination, treatment, and test results.
- Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
- Covers the front desk when needed. Answering phones, checking patients in/out, scheduling and taking payments.
- 2 or more years of clinical experience in a plastic surgery or dermatology office required.
- Either CMA, RMA, or CNA certification required.
- Highly motivated, customer-service oriented person.
- Exceptional verbal and written communication skills.
- Ability to multitask and perform well under pressure.
- Nextech EMR experience preferred.