What are the responsibilities and job description for the Software Engineering Manager - AI Platform position at H-E-B?
Responsibilities
Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital, and we're hiring across the stack: front-end web and mobile, full-stack, and backend engineering. We're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.
The Manager of Software Engineering manages professional individual contributors and / or supervisors who exercise latitude and independence. Often leads one or more departments / teams.
As a Manager of Software Engineering, you'll raise up your team, helping develop individual careers and achieving goals, spotting, and addressing common team problems, and coaching and mentoring those identified for potential company leadership. You'll work closely with stakeholders from product and design, and other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. Responsible for hiring, firing, and performance / pay reviews. Makes decisions based on business objectives and allocated resources. Establishes operational objectives and work plans and delegates assignments to the team. Involved in modifying and executing company policies that affect immediate operations and may also have company-wide impact. Supports the function's (Digital) business strategy by implementing new standards and products, processes, and mid-term business plans.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do You Have a
HEART FOR PEOPLE... passion for mentorship and guidance?
HEAD FOR BUSINESS... consistent track record of delivering timely, high-quality software?
PASSION FOR RESULTS... drive to guide discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions?
What is your background?
Manages activities of two or more sections or departments. Exercises supervision in terms of costs, methods, and staffing. Leads team / department and undertakes coaching and mentoring responsibilities. A portion of time may be spent performing individual tasks related to the department / team or function.
Impact
Assignments are objective oriented. Work is reviewed in terms of meeting departmental objectives and timelines. Failure to achieve objectives will have a short-term impact on cost and on department / team success with a potential impact on the department.
Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital, and we're hiring across the stack: front-end web and mobile, full-stack, and backend engineering. We're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.
The Manager of Software Engineering manages professional individual contributors and / or supervisors who exercise latitude and independence. Often leads one or more departments / teams.
As a Manager of Software Engineering, you'll raise up your team, helping develop individual careers and achieving goals, spotting, and addressing common team problems, and coaching and mentoring those identified for potential company leadership. You'll work closely with stakeholders from product and design, and other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. Responsible for hiring, firing, and performance / pay reviews. Makes decisions based on business objectives and allocated resources. Establishes operational objectives and work plans and delegates assignments to the team. Involved in modifying and executing company policies that affect immediate operations and may also have company-wide impact. Supports the function's (Digital) business strategy by implementing new standards and products, processes, and mid-term business plans.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do You Have a
HEART FOR PEOPLE... passion for mentorship and guidance?
HEAD FOR BUSINESS... consistent track record of delivering timely, high-quality software?
PASSION FOR RESULTS... drive to guide discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions?
What is your background?
- Bachelor / Masters' degree in a relevant field of education and / or work experience leading successful projects and coaching / mentoring others in functional area. Completion of H-E-B Leadership programs where applicable (i.e. SORL)
- 5 years of experience
- Experience managing projects, processes, or people
- Experience leading a team that provides operational support for the solutions they develop
- Experience with Generative and Agentic AI technologies is a plus (e.g. MCP, LangGraph, LangChain, A2A)
- 5 years of experience; experience managing people, processes, or projects.
Manages activities of two or more sections or departments. Exercises supervision in terms of costs, methods, and staffing. Leads team / department and undertakes coaching and mentoring responsibilities. A portion of time may be spent performing individual tasks related to the department / team or function.
Impact
Assignments are objective oriented. Work is reviewed in terms of meeting departmental objectives and timelines. Failure to achieve objectives will have a short-term impact on cost and on department / team success with a potential impact on the department.
- Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives
- Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results
- Assures adherence to budgets and establishes schedules, work plans, and performance requirements
- Looks beyond existing methodologies to resolve complex issues often cross-functional in nature or with significant impact to the business
- Interacts daily with direct reports, peer leaders, and senior leaders effectively communicating and presenting results and recommendations within their department
- Directly supports individual contributors.
- Coaches / mentors in engineering techniques, processes, and new technologies; enable others to succeed; empowers team members to be autonomous, fast, and effective.
- Manages team's HR responsibilities (e.g., pay planning, promotions, expenses, leave)
- Leads large team initiatives including technical design / delivery of complex features across multiple systems as H-E-B improves customer and Partner user experiences.
- Develops technical roadmaps / leads engineers across one or more squads to deliver initiatives; ensures technical roadmap aligns with business opportunities.
- Recommends improvements to overall application system design, architecture, security, scalability, reliability, and performance on their assigned systems / applications.
- Proposes paths forward to drive outcomes
- Recommends changes to processes and tools at group / department level based on industry standards, patterns, and practices.
- Assists diagnosis / troubleshoots extremely complex issues
- Creates documentation and training related to technology stacks and standards.
- Provides guidance on code reviews or pull requests.
- Interviews and hires Software Engineering Talent and supports the onboarding to their respective organization.
- Builds talent through career coaching, development and problem solving or helping remove roadblocks.
- Broad knowledge of the field with proven leadership skills
- Expert knowledge of system architecture, design patterns, and multiple technologies, including technology used at H-E-B.
- Expert understanding of development methodologies and processes
- Understanding of cross-tech stacks and scalability and reliability implications
- Skills in multiple programming languages, technologies, and frameworks
- Technical skills / competency equivalent to expectations of a Senior Engineer
- Ability to learn new technology, processes, and business, and quickly on-board projects in minimal time.
- Ability to approach problem-solving holistically and consider solutions through a combination of technology and process.
- Ability to coordinate work for a group of engineers on major initiatives.