What are the responsibilities and job description for the Branch Manager position at GW Murphy, INC?
Lead a Team. Build Relationships. Make an Impact.
At Murphy’s Roofing Supply, we believe that when you serve people well, everything else follows. Since 1977, that philosophy has guided our growth from a single roofing supply store into a best-in-class leading independent building materials distributor serving customers across Illinois, Indiana, Louisiana, Mississippi, and Texas.
As a family-owned company and a division of the GW Murphy family of businesses, we are committed to providing exceptional service, developing leaders, and creating long-term opportunities for our employees. Our success has always been built on strong relationships, operational excellence, and a commitment to helping customers and communities succeed.
We are seeking an experience, sales-driven Branch Manager to lead daily operations at our Chicago retail location dealing with building products including roofing, siding, windows, etc. This is an opportunity for a driven leader who is passionate about developing people, delivering outstanding customer service, and building a high-performing team. The ideal candidate will embrace our values of integrity, accountability, trust, and service while driving branch growth, operational excellence, and customer satisfaction. This leadership role is responsible for growing branch-level sales, expanding market share, and overseeing people, processes, and performance across all operational areas – including customer service, inventory, facility management, and financial oversight. We are looking for a self-starter with strong interpersonal skills, a passion for sales, and team-first mindset who thrives in a fast-paced customer-focused environment.
If you are looking for a career where you can make a meaningful impact, develop future leaders, and help grow a company that values both people and performance, we invite you to join the Ray’s Roofing Supply team and be part of a legacy nearly five decades in the making.
Key Responsibilities:Sales Leadership & Strategy
At Murphy’s Roofing Supply, we believe that when you serve people well, everything else follows. Since 1977, that philosophy has guided our growth from a single roofing supply store into a best-in-class leading independent building materials distributor serving customers across Illinois, Indiana, Louisiana, Mississippi, and Texas.
As a family-owned company and a division of the GW Murphy family of businesses, we are committed to providing exceptional service, developing leaders, and creating long-term opportunities for our employees. Our success has always been built on strong relationships, operational excellence, and a commitment to helping customers and communities succeed.
We are seeking an experience, sales-driven Branch Manager to lead daily operations at our Chicago retail location dealing with building products including roofing, siding, windows, etc. This is an opportunity for a driven leader who is passionate about developing people, delivering outstanding customer service, and building a high-performing team. The ideal candidate will embrace our values of integrity, accountability, trust, and service while driving branch growth, operational excellence, and customer satisfaction. This leadership role is responsible for growing branch-level sales, expanding market share, and overseeing people, processes, and performance across all operational areas – including customer service, inventory, facility management, and financial oversight. We are looking for a self-starter with strong interpersonal skills, a passion for sales, and team-first mindset who thrives in a fast-paced customer-focused environment.
If you are looking for a career where you can make a meaningful impact, develop future leaders, and help grow a company that values both people and performance, we invite you to join the Ray’s Roofing Supply team and be part of a legacy nearly five decades in the making.
Key Responsibilities:Sales Leadership & Strategy
- Drive branch revenue growth by developing and executing local sales strategies.
- Set, monitor, and achieve monthly/quarterly sales targets in collaboration with the Sales Director.
- Actively engage with customers and contractors to expand existing accounts and win new business.
- Analyze local sales data and competitor activity to adapt and improve strategies.
- Collaborate with the Regional Manager and Sales Director on local marketing and budgeting efforts.
- Build relationships with local contractors to increase market penetration.
- Support product promotions and showroom merchandising.
- Supervise, train, and schedule staff to deliver outstanding customer experiences.
- Conduct performance evaluations and manage staff development with HR support.
- Foster a productive, positive, and salesfocused team culture.
- Inspire and coach team members to pursue sales goals collaboratively.
- Celebrate individual and team sales wins.
- Encourage ideasharing to continuously improve performance.
- Monitor sales floor, phone activity, and deliveries to ensure efficient service.
- Oversee daily branch operations, including staffing, inventory control, and customer service.
- Ensure facility cleanliness, safety, and organization (office, yard, and warehouse).
- Coordinate maintenance and repair of equipment and property.
- Enforce safety policies and ensure regulatory compliance.
- Maintain accurate inventory levels and place purchase orders as needed.
- Oversee product receiving, storage, and communication with vendors.
- Manage special orders, pricing, and product data in ERP systems like Bistrack.
- Handle branchlevel accounting: sales orders, invoicing, deposits, and daily reports.
- Monitor pricing, margins, and collections to meet financial goals.
- Manage payment processing and credit approvals in line with company policies.
- Work closely with Purchasing, Marketing, and Distribution teams on targeted campaigns and product rollouts.
- Liaise with executive leadership, vendors, and customers professionally and effectively.
- Ensure adherence to company policies, ethical standards, and all applicable laws.
- Maintain accurate records for customers, vendors, and products.
- Organize and protect confidential documentation per company guidelines.
- Bachelor’s degree in Business or related field preferred; equivalent experience accepted.
- Minimum of 3 years in retail or team management required.
- Valid Driver’s License required.
- Proven leadership, communication, and problemsolving abilities.
- Motivated by hitting targets and winning new business.
- Strong interpersonal presence—able to build rapport with customers and coworkers.
- Collaborative leadership style that brings out the best in others.
- Basic proficiency in math, reasoning, and computer skills (MS Office, ERP systems).
- Able to work independently and manage shifting priorities effectively.
- Able to work MF & some Saturdays.
- Bonus: Opportunities for additional performancebased bonuses tied to sales and operational KPIs
- Benefits: Full benefits package including health, dental, vision, 401(k), and PTO
- Career Path: Join a company with a growthoriented culture and a clear path for advancement
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance