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Revenue Division Coordinator

Gulf Shores, City of (AL)
Gulf Shores, AL Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 6/1/2026
Under general supervision, oversees the coordination and training for the Revenue staff in the processing and collection of business licenses and other revenue taxes.  Assures compliance with municipal code in the issuance of business licenses and other related licenses and regulatory permits. Assign work to the Revenue Technician and Financial Tech I. Review work and approve posting of their journal entries in the Tyler system. Support and encourage staff in the performance of their duties.  Prepare annual performance review for the Revenue and Financial Technicians.   Prepare disciplinary action forms as necessary.  Ensure all staff receiving training is cross trained on other revenue staff positions. 

Assures compliance with municipal code in document processing and taxpayer records management procedures.  Oversees the business license compliancy process and division procedures as established by management.  Maintain confidential licensing records

Ensure revenue funds fully convert to Citizen-serve software and all staff are trained on the use of Citizen-serve.   Point of contact for all Revenue software.

Performs random desk audits on businesses and licenses.   Determine correct gross receipts, taxable revenue and unreported revenue.  Ensure lodging, sales and all other business license and taxes are properly reported and collected. Prepare/track daily ACH deposit for the posting by the Financial Tech II.  Assures compliance with municipal code in handling business license and tax cases.   Prepares invoices, assessments for back taxes as necessary.Education and Experience:
Bachelor’s degree in accounting or related field preferred; and three to four years of related experience; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
 
Licenses and Certifications:
Alabama Local Tax Institute of Standards and Training-Desired
Alabama Municipal Revenue Officer Certification-DesiredIMPORTANT JOB FUNCTIONS:
Promote a team atmosphere both intradepartmental and interdepartmentally.  
Trains, coaches, and instructs Revenue staff positions as needed.  
Oversees the review of internet, local and national publications and any other advertisements of rental by owners of vacation properties; makes sure individuals placing such advertisements are contacted for compliance with City regulations regarding payment of taxes in joint efforts with Code Enforcement.  
Ensures remittance is made to revenue staff and any delinquent penalties and interest are collected. 
Compiles program information and prepares reports.  Provides statistical and general license information to the public, city departments and other government agencies.  
Performs related administrative tasks; maintains records of City revenue; audits preparation of paperwork on refunds and 
signs as final approval prior to supervisor approval; composes correspondence; coordinates mail out notices throughout the year; generates routine revenue reports; batches deposits; enters and posts batches in accounting system.
Update business listings, forms, applications, and other information on the City website
Performs other related duties as assigned.

MATERIAL AND EQUIPMENT USED:
General office equipment

Salary : $59,389 - $87,451

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