Social Work Supervisor-Protective Services (Adult)

GENERAL STATEMENT OF DUTIES

Supervises social workers responsible for high-risk families, and/or individuals.

DISTINGUISHING FEATURES OF THE CLASS

This is a supervisory position that requires assigning and reviewing work/case records of the social workers being supervised. Work includes developing work plans, enforcing work standards for the positions within the control of this position. This position also requires interviewing, selection, developing performance appraisals, and training of new staff members, addressing disciplinary issues and handling employee grievances.

DUTIES

Oversight of Adult Protective Services (APS) and/or Guardianship programs

• Provided direct supervision to social workers handling APS and/or guardianship cases
• Conduct regular staffing meetings and case consultations to ensure quality services delivery
• Assist in the screening and oversight of APS reports and/or the guardianship intake process
• Oversee the ongoing management of guardianship cases, ensuring the wards’ needs are met and rights are protected
• Audit case records for compliance with state and federal regulations
• Coordinate with attorneys, courts, and law enforcement regarding APS petitions and guardianship cases
• Monitor performance measures, including response times, evaluative outcomes, and guardianship reports
• Assist in budget planning and resource allocation for APS and guardianship programs
• Train, coach, and mentor staff in applying federal, state, and agency policies, and best practices
• Monitor staff workloads and assign cases appropriately
• Participate in multidisciplinary teams addressing adult safety, capacity, and guardianship issues
• Provide education and outreach on APS and guardianship to stakeholders and the public
• Provide after-hours consultation and coverage when required
• Supervise office specialist providing clerical support of the team
• Participate, collaborate, and represent the department on community teams
  
  

Minimum Education And Experience

• MSW from an accredited school of social work and two years professional social work or counseling experience
• BSW from an accredited school of social work and four years of professional social work or counseling experience
• Master's degree in a counseling field and three years professional social work or counseling experience
• Four-year degree in a human service field or related curriculum and five years professional social work or counseling experience
• Four-year college or university and six years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization.
• A motor vehicle record (MVR), background & credit check, and drug screening will be conducted on candidates considered for positions.
  
  

Residency Requirement

Candidate must reside within a two-hour driving radius of Guilford County to be considered for employment.

TRANSCRIPTS ARE REQUIRED. Copy of transcript must be submitted with application. Official college transcripts required at time of hire. Please send transcripts to: Guilford County DHHS/HR, c/o Yolanda Ewing, 1203 Maple St., Greensboro, NC 27405 or attach a copy to your online application.

Physical Demands

An employee in this position must be able to physically perform the basic life operational functions of fingering, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Working Conditions

Work consists of office environment. No adverse environmental conditions.

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note

The generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.