IT Business Manager

GENERAL STATEMENT OF DUTIES

Performs administrative and analytic work in Information Technology Business Services for Guilford County.

DISTINGUISHING FEATURES OF THE CLASS

This position performs responsible professional work specific to Information Technology fiscal and budgetary operations and supports County departments with the formulation, development, and planning for short- and long-term technology goals, Work involves heavy coordination and partnership with Finance, Budget, and department leadership teams. Work requires accounting knowledge, and a comprehensive knowledge of County fiscal practices and procedures. Work is supervised by the Deputy CIO-IT Business, Strategy, & Planning and is reviewed through conferences, reviewing financial records and reports, and by internal or external financial audits.

Duties And Responsibilities

Essential duties and responsibilities include, but are not limited to:

• Assists and provides support to County departments in the formulation, development, and presentation of IT budget/expense variance reports, financial trend analysis, and other IT performance reporting to develop presentations, for County leadership and the Board of Commissioners.
• In partnership with Budget, assists in the development of a multi-year technology plan.
• Conducts analysis of departmental technology plans and current technology usage, to help determine gaps; assists with the plans and forecasting to help departments reach short and long term technology goals.
• Analyzes fiscal and budgetary IT resources during the fiscal year and works with County department leadership and financial teams. Administers fiscal policies and procedures required by federal, state or county requirements.
• Directs or participants in the development and evaluation of financial control procedures.
• Provides input to and recommends IT Business accounting policies, practices, and procedures to ensure accurate and consistent financial and accounting records and data.
• Recommends, participates in, and may lead cost and expenditure studies, analysis of records, and possible use of other systems.
• Coordinates with managers for renewal and extension of contracts.
• Coordinates with department managers to facilitate accurate and timely purchase order submissions. Coordinates the process for submission of contracts to the County's Attorney Office for review of sufficiency and legality.
• Routes and monitors contract documents submitted through the automated system for electronic signatures and execution of contracts.
• Collects and analyses department operational data and, in coordination and collaboration with the County’s data analytics team, supports the development of dashboards, reports, and other items that operationalize department data.
• Establishes and implements accounting policies, practices, and procedures to ensure accurate and consistent financial and accounting records and data.
• Manage the inventory of mobile devices including order, setup, deactivation, and billing.
• Answers main IT phone and forwards as needed.
• Other duties as assigned.
  
  

RECRUITMENT STANDARDS

Knowledge, Skills, And Abilities

• Considerable knowledge of the principles and practices of public and business administration.
• Considerable knowledge of accounting practices, procedures, budget operations and other related functions.
• Considerable knowledge of the organization and structure of federal, state, and local government agencies.
• Considerable knowledge of Microsoft Office products.
• Knowledge of project management principles.
• Ability to analyze complex administrative and organizational problems, prepare and clearly present appropriate recommendations and working procedures in written or oral form.
• Ability to exercise independent and sound judgment, discretion, initiative, creativity, and resourcefulness.
• Ability to establish and maintain effective working relationships with associates, vendors, clients, county and state officials, and the public.
• Ability to communicate effectively in oral and written form.
  
  

MINIMUM QUALIFICATIONS

Master’s degree in business administration, public administration or accounting and three years of professional level fiscal experience in the planning and management of a business or governmental program; OR,

Bachelor’s degree in business administration or accounting and five years of professional level fiscal experience.

Preferred Qualifications

Experience that includes planning and management of business or government programs with a focus on Information Technology.

A skills assessment will be administered during the recruitment process.

Physical Demands And Work Conditions

Work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying light items such as papers, books, small parts, driving an automobile, or use of a PCs or other VDTs to accomplish work objectives. No specific physical demands are required. Mental demands and normal stress regarding achieving work deadlines are present

• Environment: Work environment involves normal, everyday discomforts or unpleasantness. Work area has adequate light, heat, and ventilation; the environment is organized and stable.
• Hazards: Work presents no significant hazards to employees
  
  

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process.

They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.